Training Manager (Product & Solutions)
Training Manager (Product & Solutions)

Training Manager (Product & Solutions)

Birmingham Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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Ascom

At a Glance

  • Tasks: Lead the development and delivery of engaging training programs for Ascom's global workforce.
  • Company: Ascom is a global leader in Healthcare ICT, enhancing patient outcomes with innovative technology.
  • Benefits: Enjoy flexibility, autonomy, and opportunities for professional growth in a collaborative environment.
  • Why this job: Make a direct impact on healthcare communication while influencing the learning journey worldwide.
  • Qualifications: Bachelor's or Master's degree in relevant fields with 6-10 years of training experience required.
  • Other info: Join a team redefining healthcare communication and be part of a mission-critical solution.

The predicted salary is between 36000 - 60000 ÂŁ per year.

Ascom Birmingham, England, United Kingdom

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Ascom is a global leader in Healthcare ICT and mobile workflow solutions. With a proud 160-year history and operations in 19 countries, we support over 12,000 hospitals worldwide, processing more than 800 million alerts annually. Our technology helps care teams work smarter, respond faster, and improve patient outcomes.

About the Role:

Ascom is seeking a passionate and experienced Training Manager to lead the development and delivery of product and solutions training programs for our global workforce and partners. You will be responsible for ensuring that all training related to Ascom products and solutions is engaging, effective, and professionally executed. This is a global role with a direct impact on our operational success and growth.

Key Responsibilities:

  • Develop and implement Ascom’s product and solutions Training Architecture and Certification approach.
  • Design and produce eLearning modules using standard authoring tools.
  • Manage product and solutions training delivery in collaboration with global and regional trainers.
  • Oversee Ascom’s global LMS (MS 365): catalog management, participant tracking, and training records.
  • Maintain and share current training materials with the training community.
  • Create and maintain a global training plan including content creation and delivery.
  • Coordinate with regional stakeholders to identify training needs and execute plans.
  • Collaborate with Product and Solution Managers to align training with product developments.
  • Onboard and support internal and external trainers.
  • Drive knowledge exchange and cross-regional collaboration within the Ascom Trainer Community.

What We’re Looking For:

  • Bachelor’s or Master’s degree in IT, Instructional Design, Learning & Development, or related field.
  • 6–10 years of experience in training design and delivery, ideally in tech or medical device industries.
  • Strong experience in delivering Sales Training programs, including topics such as negotiation strategies, objection handling, and account management etc.
  • Proven experience managing global projects (Project Management certification is a plus).
  • Strong knowledge of training technologies, instructional design, and LMS platforms.
  • Excellent communication and interpersonal skills.
  • Proficiency in English (additional European languages are a plus).

Why Join Us?

  • Be part of a global leader in mission-critical communication solutions.
  • Work in a collaborative and innovative environment.
  • Influence the learning journey of employees and partners worldwide.
  • Enjoy flexibility, autonomy, and opportunities for professional growth.

Ready to lead the way in product and solution training?

Apply now and become part of a global team that’s redefining healthcare communication.

For more information about Ascom, please visit our Website: www.ascom.com

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Information Technology, Training, and Product Management

  • Industries

    IT Services and IT Consulting and Hospitals and Health Care

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Training Manager (Product & Solutions) employer: Ascom

Ascom is an exceptional employer, offering a dynamic and collaborative work culture that empowers employees to influence the learning journey of healthcare professionals globally. With a strong focus on professional growth, flexibility, and autonomy, Ascom provides unique opportunities for Training Managers to lead impactful training initiatives in a global setting, all while being part of a company dedicated to improving patient outcomes through innovative technology.
Ascom

Contact Detail:

Ascom Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Training Manager (Product & Solutions)

✨Tip Number 1

Familiarise yourself with Ascom's products and solutions. Understanding their technology and how it impacts healthcare will not only help you in interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees of Ascom on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations for the Training Manager position.

✨Tip Number 3

Prepare to discuss your experience in managing global training projects. Highlight specific examples where you've successfully implemented training programmes, as this aligns closely with the responsibilities of the role.

✨Tip Number 4

Showcase your knowledge of instructional design and training technologies during the interview. Being able to articulate how you would leverage these tools to enhance training delivery will set you apart from other candidates.

We think you need these skills to ace Training Manager (Product & Solutions)

Training Design and Delivery
eLearning Development
Project Management
Instructional Design
Learning Management Systems (LMS)
Sales Training Program Development
Communication Skills
Interpersonal Skills
Stakeholder Engagement
Content Creation
Knowledge Exchange Facilitation
Collaboration Skills
Adaptability
Proficiency in English
Technical Aptitude

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in training design and delivery, especially in tech or medical device industries. Emphasise any specific projects you've managed that align with the responsibilities of the Training Manager role.

Craft a Compelling Cover Letter: In your cover letter, express your passion for training and development. Mention how your background aligns with Ascom's mission and how you can contribute to their global training initiatives.

Showcase Relevant Skills: Highlight your proficiency in training technologies and LMS platforms. Include examples of how you've successfully delivered sales training programs and managed global projects.

Proofread and Edit: Before submitting your application, carefully proofread your documents. Check for any grammatical errors or typos, as attention to detail is crucial in a training role.

How to prepare for a job interview at Ascom

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Training Manager at Ascom. Familiarise yourself with their products and solutions, as well as the training architecture they use. This will help you demonstrate your knowledge and enthusiasm during the interview.

✨Showcase Your Experience

Prepare to discuss your previous experience in training design and delivery, especially in tech or medical device industries. Highlight specific examples where you've successfully managed global projects or delivered impactful training programmes.

✨Emphasise Communication Skills

As a Training Manager, excellent communication is key. Be ready to showcase your interpersonal skills and how you've effectively collaborated with various stakeholders in the past. Consider sharing anecdotes that illustrate your ability to engage and motivate learners.

✨Prepare Questions

Have a list of insightful questions ready to ask your interviewers. This could include inquiries about the current training challenges they face or how they measure the success of their training programmes. It shows your genuine interest in the role and the company.

Training Manager (Product & Solutions)
Ascom
Location: Birmingham
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