Senior 2nd-Line IT Support Engineer (Remote) in Lichfield

A technology solutions company located in Lichfield is seeking a 2nd line support engineer to handle escalated support requests for their products. The role includes troubleshooting customer incidents, ensuring outstanding customer service, and collaborating with cross-functional teams. Candidates should have at least 5 years of experience in technical system engineering, proficiency in SQL troubleshooting, and strong knowledge of Windows Server and networking. This is a full-time position offering a chance to make a significant impact in customer satisfaction. #J-18808-Ljbffr