At a Glance
- Tasks: Meet and greet visitors, manage calls, and handle admin tasks.
- Company: Join a professional team in Aberdeen & Peterhead.
- Benefits: Flexible hours, gain experience, and build your CV.
- Other info: Great opportunity to join our talent pool for future roles.
- Why this job: Perfect for those who love customer service and front-facing roles.
- Qualifications: Previous reception experience preferred; strong communication skills required.
The predicted salary is between 12 - 15 £ per hour.
Location: Aberdeen & Peterhead
Dates Required – Aberdeen:
- Thursday 2nd July – 8:00am-5:00pm (1 hour lunch)
- Wednesday 22nd July – 8:00am-5:00pm (1 hour lunch)
- Thursday 23rd July – 8:00am-5:00pm (1 hour lunch)
- Friday 24th July – 8:00am-1:30pm
Dates Required – Peterhead:
- Friday 3rd July – 8:00am-1:30pm
We are currently seeking a reliable and professional Receptionist to provide cover in both Aberdeen & Peterhead on dates listed above. Please note an induction would be required. This is a great opportunity for someone with strong customer service skills who enjoys working in a front-facing role.
Key Responsibilities:
- Meeting and greeting visitors
- Answering and directing incoming calls
- Managing the reception area
- Handling general administrative tasks
- Providing excellent customer service at all times
Requirements:
- Previous reception or front‑of‑house experience preferred
- Professional and friendly manner
- Strong communication and organisational skills
- Confident using Microsoft Office and general office systems
- Punctual and reliable
This is a temporary assignment for 1 day; however, we are keen to build our ad hoc talent pool and can add suitable candidates to our list for future assignments in Peterhead and Aberdeen.
Reception Cover employer: ASCO - Workforce Solutions
Join our dynamic team as a Reception Cover in the vibrant locations of Aberdeen and Peterhead, where we prioritise a supportive work culture that values professionalism and customer service excellence. With opportunities for growth within our ad hoc talent pool, you will enjoy flexible assignments while being part of a friendly environment that encourages collaboration and development. Experience the unique advantage of working in two bustling communities, enhancing your skills and expanding your professional network.
Contact Details:
ASCO - Workforce Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Reception Cover
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like ASCO - Workforce Solutions.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like ASCO - Workforce Solutions. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Reception Cover
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to ASCO - Workforce Solutions.
How to prepare for a job interview at ASCO - Workforce Solutions
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in ASCO - Workforce Solutions's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services ASCO - Workforce Solutions offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
