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- Tasks: Support members with excellent service and manage enquiries in a busy environment.
- Company: Join ASCL, a leading professional body for school and college leaders in the UK.
- Benefits: Enjoy 28 days holiday, pension contributions, and a working from home allowance.
- Why this job: Make a real difference by helping education leaders thrive in their roles.
- Qualifications: Proven experience in membership roles with strong communication and admin skills.
- Other info: Hybrid working model with opportunities for personal growth and development.
The predicted salary is between 22422 - 33634 £ per year.
The Association of School and College Leaders (ASCL) is a leading professional body representing more than 25,000 school and college leaders across the UK. We are looking for a proactive and detail-focused Membership Advisor to join our busy team on a fixed-term basis to cover maternity leave. This is an exciting opportunity to support our members and ensure they receive an excellent service throughout their membership with the Association.
With excellent communication and administration skills, you will bring proven experience in a similar membership role, demonstrating exceptional service and system skills including handling call enquiries and helping to maintain accurate data records. This role is Leicester-based hybrid working with at least two days in our Leicester HQ office each week, and other days as required.
ASCL values diversity and is an equal opportunities employer. You will also enjoy a generous package of benefits, including 28 days holiday plus bank holidays and a pension scheme to which the association contributes 9%. Any reasonable out-of-pocket expenses are also covered, including a working from home allowance. Equipment is provided. We encourage applications regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
INTERESTED? The closing date for applications: Wednesday 28 January 2026 at 4pm. Interviews to be held on: Wednesday 4 February 2026 in person in Leicester. Start date: As soon as possible.
Membership Advisor (Maternity Cover) employer: ASCL
Contact Detail:
ASCL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Advisor (Maternity Cover)
✨Tip Number 1
Network like a pro! Reach out to current or former members of ASCL on LinkedIn. A friendly chat can give you insider info about the role and help you stand out during interviews.
✨Tip Number 2
Prepare for those tricky interview questions! Think about your past experiences in membership roles and how they relate to the skills ASCL is looking for. Practise your answers with a mate to boost your confidence.
✨Tip Number 3
Show off your communication skills! During the interview, be clear and concise when discussing your experience. Remember, they want someone who can handle call enquiries and provide excellent service, so let that shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the ASCL team!
We think you need these skills to ace Membership Advisor (Maternity Cover)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the Membership Advisor role. We want to see how you can bring value to our team, so don’t hold back on showcasing your relevant experience!
Show Off Your Communication Skills: Since this role involves a lot of interaction with our members, it’s crucial to demonstrate your excellent communication skills in your written application. Use clear and concise language, and don’t forget to proofread for any typos or errors!
Highlight Your Attention to Detail: As a Membership Advisor, being detail-focused is key. In your application, provide examples of how you've successfully managed data records or handled enquiries in previous roles. We love seeing candidates who take pride in their work!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at ASCL
✨Know Your Stuff
Before the interview, make sure you understand the role of a Membership Advisor and the key responsibilities outlined in the job description. Familiarise yourself with ASCL's mission and values, as well as any recent news or initiatives they’ve undertaken. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Communication Skills
As a Membership Advisor, excellent communication is crucial. Prepare examples from your past experience where you've successfully handled enquiries or resolved issues for members. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Demonstrate Attention to Detail
Since the role requires maintaining accurate data records, be ready to discuss how you ensure accuracy in your work. Bring up specific tools or methods you use to keep track of information and how you handle discrepancies. This will highlight your detail-oriented approach.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the challenges faced by the Membership Advisors, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the position is the right fit for you.
