At a Glance
- Tasks: Lead a multidisciplinary team to provide vital support services for individuals and families affected by substance use.
- Company: ASCERT, a leading charity in Northern Ireland focused on drug and alcohol issues.
- Benefits: 28 days annual leave, hybrid working, health cash plan, and ongoing training opportunities.
- Other info: Join a supportive environment with a strong focus on staff wellbeing and career growth.
- Why this job: Make a real difference in communities while developing your leadership skills.
- Qualifications: Experience managing teams and supporting individuals with mental health or substance use challenges.
The predicted salary is between 46141 - 46141 £ per year.
ASCERT is a Northern Ireland charity and leading provider of services addressing drug and alcohol related issues.
Benefits include:
- 28 Days Annual Leave plus 11 Bank/Public Holidays
- Christmas Shopping Day
- Time off for Mental Health Awareness
- Time off in Lieu Policy
- Hybrid Working Options
- Investors in People GOLD employer
- Ongoing training & study opportunities
- Competitive Pension contributions from ASCERT
- Staff Wellbeing Programme
- Health Cash Plan and Employee Assistance Programme
- Staff Working Groups to give staff a say in Organisational Development
- Staff Representatives
- Staff Reward & Recognition Programme
We are currently looking to expand our team and are recruiting for the following position: Interventions Service Manager.
As a Service Manager within ASCERT's Services, you will oversee several services throughout Northern Ireland that provide intervention services aimed at reducing the impact of substance use on individuals, families, and the community. You will manage a multidisciplinary team that provides services to adults, young people, and families experiencing Alcohol or Drug use. This post will have management responsibilities for the development and delivery of several service models within ASCERT's current business plan across Northern Ireland.
This post is for you if:
- You have managed a multidisciplinary team showing demonstrable outcomes.
- You have worked within a community setting providing support to people with poor Mental Health or struggling with Drug and Alcohol use.
- You like a job which has a diverse range of responsibilities.
- You are passionate about providing support to communities, young people, adults, and families.
Responsible to: Director of Operations
Location: Home working negotiable, covering all HSCT areas in Northern Ireland and travelling NI wide as required.
Length of post: This post is permanent subject to funding
Hours: 35 hours
Salary: SCP Pt 35, £46,141 per annum, Plus 6% pension
Please send your full CV along with the completed forms by 5pm on Friday 3rd of July 2026. Full job pack can be found on our website or email to request a pack.
ASCERT are an equal opportunities employer.
Support Services Manager (Permanent) in Lisburn employer: ASCERT
ASCERT is an exceptional employer dedicated to making a positive impact in the community through its comprehensive support services for individuals and families affected by substance use. With a strong commitment to employee wellbeing, ASCERT offers generous annual leave, hybrid working options, and ongoing training opportunities, all while fostering a collaborative work culture that values staff input and development. As a proud Investors in People GOLD employer, ASCERT not only prioritises the growth of its employees but also ensures they are recognised and rewarded for their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Support Services Manager (Permanent) in Lisburn
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by ASCERT.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like ASCERT.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at ASCERT.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at ASCERT. Apply directly through us to stand out!
We think you need these skills to ace Support Services Manager (Permanent) in Lisburn
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of ASCERT. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Support Services Manager (Permanent), ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at ASCERT
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of ASCERT. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
