At a Glance
- Tasks: Provide professional interpretation services in various settings, ensuring clear communication.
- Company: Join a supportive organisation dedicated to helping diverse communities.
- Benefits: Flexible schedule, travel opportunities, and a chance to make a real difference.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Be the voice for those who need it most and enhance your language skills.
- Qualifications: High School Diploma required; advanced proficiency in English and target language preferred.
The predicted salary is between 31500 - 38500 £ per year.
A Language Bank Interpreter provides professional interpretation services to assist in the communication between people who are limited in their proficiency of the English language and service providers in judicial proceedings, health settings or social services venues.
- Renders the message faithfully; always conveying the content and spirit of the speaker, using the language most readily understood by the person(s) being served.
- Must be dependable, reliable and prompt at all times.
- Keeps all assignment-related information strictly confidential
- Ready to perform any of the three interpreting modes: consecutive, simultaneous and sight-translation at any point in time depending on the situation.
- Accepts assignments using discretion with regard to skill, setting and the clients involved.
- Functions in a manner appropriate to each interpreted situation; demonstrating professional appearance, conduct and promptness.
- Follows the interpreter code of Ethics for Medical and Legal settings designed by a recognized entity such as IMIA, NAJIT, NCIHC.
- Perform other related duties incidental to work described herein to assist in meeting the goals of Ascentria and the department.
Qualifications
- High School Diploma or GED required. Two years of college preferred.
- Demonstrate an advance proficiency level in English and target language.
- Ability to provide effective, accurate and impartial interpretation, both receptively and expressively of English to the target language and from the target language to English.
- Certificate of successfully completed National Recognized Interpreting Training
- Two years of related experience preferred.
- Acceptable criminal background check.
- Must be willing to travel and work a flexible schedule
Physical Demands
The physical demands described here are representative of those that must be met by an employee of this job.
Reasonable accommodations may be made to enable an individual with disabilities to perform the essential duties of the position.
Physical Demands are generally
- Sedentary
- Involves sitting most of the time, but may involve walking or standing for brief periods of time. Repeat the same movements.
- Requires driving own vehicle to various sites.
- Speak clearly so listeners can understand.
- Focus on one source of sound and ignore others.
- Hear sounds and recognize the difference between them.
- See details of objects whether they are nearby or far away.
I have read the above job description and I understand the requirements.
Travel Required
Yes .
Qualifications
Education
Required
High School or better.
Preferred
Associates or better.
Experience
Preferred
2 years
- 2 years:
Related Interpretation Experience Licenses & Certifications - Preferred
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Interpreter II in Manchester employer: Ascentria Care Alliance
Ascentria Care Alliance is an exceptional employer that values diversity and inclusivity, offering a supportive work culture where bilingual interpreters can thrive. With opportunities for professional growth and development, employees are encouraged to enhance their skills while making a meaningful impact in the Manchester community. The flexibility in scheduling and the chance to work across various settings make this role both rewarding and dynamic.
StudySmarter Expert Advice🤫
We think this is how you could land Interpreter II in Manchester
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Ascentria Care Alliance. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Ascentria Care Alliance before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Interpreter II in Manchester
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Ascentria Care Alliance:Your cover letter is your chance to shine! Tell us why you want to work at Ascentria Care Alliance specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Ascentria Care Alliance!
How to prepare for a job interview at Ascentria Care Alliance
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
