Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch technical support for our Managed Network products and services.
- Company: Join a dynamic team focused on delivering exceptional network solutions to enterprise customers.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth and development.
- Why this job: Be part of a motivated team, enhancing your skills while making a real impact in networking.
- Qualifications: 5+ years in a skilled engineering role, Cisco certified (CCNP or above), and strong documentation skills.
- Other info: Relocation to the Isle of Man is required; embrace a new adventure while advancing your career.
The predicted salary is between 48000 - 72000 £ per year.
We’re open to talking to people open to living and working on the Isle of Man for this role. The role is based within our client’s Managed Networks function, which provides 2nd/3rd line technical support for all Enterprise customers subscribed to the Managed Network product range. This role involves occasional support for WiFi and networking technologies, requiring an individual with both the requisite skillset and experience in this technology. The Senior Network Specialist reports directly to the Managed Networks Manager and works as part of a larger team. About the Role: Deliver effective, timely, high-quality services and technical support to our client’s customers, network services, and internal management systems. Provide technical support to meet agreed customer expectations and assist in the operation and assurance of all Managed Network products and services in line with agreed KPIs & SLAs. Engage with and support other Customer Technology Services teams in delivering, operating, and supporting Customer Solutions & Services related to Managed Network products. Collaborate with Network and Operational leads to identify individual development opportunities, mentoring & coaching as necessary to create a highly efficient, engaged, and motivated team. Essential Candidate Characteristics: Professional work ethic Aptitude for learning new skills Ownership & responsibility for tasks Understanding of complex Networking and WiFi concepts 5+ years of experience with a managed service provider in a skilled engineering role Strong documentation skills and understanding of routing protocols Cisco certified engineer (CCNP level or above) Required Skills: Experience with Non-Cisco networking technologies Innovative: Creative and open to new approaches Proactive: Flexible, adaptable, and takes ownership Confident: Welcomes feedback, communicates effectively Trusted: Acts with integrity, reliable, and respects others
Senior Network Specialist - Isle of Man employer: Ascentiom
Contact Detail:
Ascentiom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Network Specialist - Isle of Man
✨Tip Number 1
Make sure to highlight your experience with managed service providers and your technical support skills during networking discussions. This role requires a strong background in both 2nd and 3rd line support, so be ready to share specific examples of how you've successfully resolved complex networking issues.
✨Tip Number 2
Since the role involves collaboration with various teams, emphasize your teamwork and mentoring experiences. Be prepared to discuss how you've contributed to team success and supported colleagues in their development.
✨Tip Number 3
Familiarize yourself with the latest trends and technologies in networking, especially non-Cisco solutions. Showing that you're innovative and open to new approaches will set you apart from other candidates.
✨Tip Number 4
Demonstrate your proactive attitude by preparing questions about the company's Managed Network products and services. This shows your genuine interest in the role and your commitment to delivering high-quality support.
We think you need these skills to ace Senior Network Specialist - Isle of Man
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the key responsibilities and required skills. Tailor your application to highlight your experience with managed networks, technical support, and any relevant certifications.
Highlight Relevant Experience: In your CV and cover letter, emphasize your 5+ years of experience in a skilled engineering role, particularly with managed service providers. Include specific examples of how you've delivered high-quality technical support and met KPIs & SLAs.
Showcase Your Skills: Clearly outline your technical skills, especially your understanding of complex networking and WiFi concepts. Mention your Cisco certification (CCNP level or above) and any experience with Non-Cisco networking technologies.
Personalize Your Application: Address your application to the hiring manager if possible, and express your enthusiasm for the role and the opportunity to work on the Isle of Man. Share why you are a good fit for the team and how you can contribute to their success.
How to prepare for a job interview at Ascentiom
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with networking technologies, especially those related to managed services. Highlight specific projects or challenges you've faced and how you resolved them, particularly focusing on your knowledge of routing protocols and WiFi concepts.
✨Demonstrate Your Problem-Solving Skills
During the interview, expect scenario-based questions that assess your ability to troubleshoot and provide technical support. Use the STAR method (Situation, Task, Action, Result) to structure your responses and illustrate your problem-solving process.
✨Emphasize Collaboration and Teamwork
Since the role involves working closely with other teams, share examples of how you've successfully collaborated in the past. Discuss your approach to mentoring and coaching others, as well as how you contribute to a positive team environment.
✨Prepare Questions About Company Culture
Show your interest in the company by preparing thoughtful questions about their culture, values, and expectations for the Senior Network Specialist role. This demonstrates your proactive nature and helps you assess if the company is the right fit for you.
