At a Glance
- Tasks: Visit customers to support account rehabilitation and conduct face-to-face interviews.
- Company: Join Ascent Performance Group, a leading provider of legal and financial services.
- Benefits: Enjoy competitive salary, health cash plan, life assurance, and gym discounts.
- Other info: Friendly team environment with opportunities for career progression.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in field work or debt recovery preferred; strong communication skills essential.
The predicted salary is between 30000 - 40000 £ per year.
We are looking to recruit a Field Representative, ideally based within the Glasgow, Edinburgh and Motherwell or the surrounding regions. If you’re experienced in field-based work, confident engaging with customers, and looking for a new opportunity, apply today to join our growing team!
A bit about Ascent: Ascent Performance Group is a leading provider of legal and financial services, committed to delivering exceptional results for our clients. At Ascent, we place our customers at the heart of everything we do. During their most challenging times, we strive to provide the support and guidance they deserve.
About the Role: As a Field Representative you are responsible for visiting customers at their properties to support account rehabilitation on behalf of our clients. This includes reconnecting customers with their lender, completing face-to-face or video-based fact-find interviews, and carrying out residential visits.
Your responsibilities will include:
- Arrange and attend reconnection visits or face-to-face interviews with individuals in their homes who are currently in financial difficulties
- Support customers in discussing financial circumstances and repayment options
- Gather accurate information from customers and third parties
- Identify vulnerable customers and escalate appropriately
- Manage your workload and territory efficiently
- Complete accurate reports and follow all compliance processes
What We Offer:
- Competitive salary
- Work from home with travel across your allocated regions
- Health cash plan
- Life Assurance
- Critical illness cover
- Bonus Scheme
- Discounted Gym Membership
What We’re Looking For:
- Experience in field work or debt recovery (preferred)
- Excellent communication and interpersonal skills
- Strong organisational and route-planning ability
- Professional, empathetic, and able to work independently
- Knowledge of consumer or financial services is an advantage
Required Documentation:
- ICO Registration
- Full UK Driving Licence & appropriate insurance
- Public Liability Insurance
The Company: Part of the Lantern Group, Ascent is one of the UK’s largest specialist debt recovery law firms, widely recognised as a market leader in the provision of high-quality, ethically-led services, and in customer engagement and rehabilitation.
What We Offer:
- A friendly, team-focused workplace
- Opportunities for career progression and professional development
- A competitive benefits package, including:
- Company pension scheme
- Generous holiday allowance, plus bank holidays (with the option to purchase additional days)
- Health cash plan
- Life Assurance
- Critical illness cover
- Employee Assistance Programme (EAP)
- Discounts on online shopping and gym memberships
- Cycle-to-work scheme
- Refer a friend
- Feedback recognition Scheme
Field Representative in Glasgow employer: Ascent
Ascent Performance Group is an exceptional employer that prioritises employee well-being and professional growth, particularly for the Field Representative role based in the vibrant regions of Glasgow, Edinburgh, and Motherwell. With a strong commitment to customer service, our supportive work culture fosters collaboration and offers competitive benefits such as a health cash plan, life assurance, and opportunities for bonuses, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Field Representative in Glasgow
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Ascent as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Ascent and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Ascent’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Representative in Glasgow
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Ascent, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Ascent, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Ascent.
How to prepare for a job interview at Ascent
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Ascent offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Ascent but also helps you get a feel for whether you’d thrive in that environment.
