At a Glance
- Tasks: Ensure the performance and reliability of digital services through proactive monitoring and support.
- Company: Join a forward-thinking company focused on operational excellence and innovation.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on teamwork and career advancement.
- Why this job: Be at the forefront of technology, making a real difference in service continuity and platform optimisation.
- Qualifications: Experience in operations support and strong problem-solving skills are essential.
The predicted salary is between 50000 - 55200 £ per year.
The Operations Engineer plays a key role in ensuring the resilience, performance, and ongoing enhancement of technologies and platforms. Acting as the operational foundation for commercial digital services, this role is responsible for ensuring applications, integrations, enterprise platforms, customer-facing technologies, and supporting infrastructure are effectively monitored, maintained, and supported. The focus is on proactively identifying issues, improving reliability, minimising service disruption, and maximising platform availability.
The Operations Engineer will work collaboratively with Engineering, Platform, Integration, Product, Cybersecurity, and Enterprise IT teams to support operational excellence through incident management, governance activities, release coordination, platform optimisation, and service continuity.
Key Responsibilities- Provide operational support for enterprise platforms, applications, integrations, and associated technologies.
- Monitor system health, availability, and performance using monitoring, alerting, and observability tools.
- Analyse, troubleshoot, and resolve incidents affecting services and platforms.
- Perform root cause analysis and contribute to implementing permanent solutions to prevent recurring issues.
- Coordinate major incidents and ensure effective communication during outages.
Operations Engineer employer: Ascent Resourcing Limited
As an Operations Engineer at our company, you will be part of a dynamic and innovative team dedicated to operational excellence in a collaborative work culture. We offer competitive salaries, comprehensive benefits, and ample opportunities for professional growth, all within a vibrant location that fosters creativity and teamwork. Join us to make a meaningful impact while enjoying a supportive environment that values your contributions and encourages continuous learning.
