Compliance Officer in Manchester

Overview

A Bit About Ascent
Ascent Performance Group is a leading provider of legal and financial services, committed to delivering exceptional results for our clients. At Ascent, we place our customers at the heart of everything we do. During their most challenging times, we strive to provide the support and guidance they deserve.

Role Overview

Compliance Officer (5934). As a Compliance Officer, you will play a pivotal part in ensuring that our operations remain aligned to FCA expectations, internal policies, and industry best practice. Acting as a trusted adviser, you will provide challenge, guidance, and assurance across the business, helping us maintain high ethical standards and deliver positive customer outcomes.

Key Responsibilities

• Support risk management activities, including monitoring key risks, investigating risk events, and contributing to risk and compliance reports.
• Deliver internal audits and thematic reviews, identifying issues, recommending improvements, and monitoring action plans.
• Provide Second Line of Defence assurance, including reviewing complaints, customer journeys, and overall control effectiveness.
• Investigate risk events, complaints, and regulatory issues.
• Stay up to date with regulatory changes and contribute to continuous improvement across compliance and risk processes.
• Promote fair customer outcomes and ensure all work aligns with legislation, FCA requirements, and internal policies.

Knowledge, Skills & Experience

• Experience in financial services within risk, compliance, or control functions
• Strong understanding of FCA regulations (e.g., CONC, DISP, SYSC, PRIN, GDPR)
• Able to manage multiple priorities independently
• Excellent communication skills and attention to detail
• Proactive, structured, and confident engaging stakeholders

Desirable Experience

• Knowledge of consumer and commercial debt recovery processes.
• Understanding of SMCR regulatory requirements.

What We Offer

A friendly, team-focused workplace with the opportunities for career progression and professional development along with competitive benefits package, including:

• Company pension scheme
• 22 days holiday plus bank holidays (with the option to purchase additional days)
• Health cash plan
• Critical illness cover
• Discounted legal services
• Season ticket loans
• Discounts on online shopping and gym memberships
• Cycle-to-work scheme

Further Information

As part of the Ascent on-boarding process all successful applicants are required to complete the group’s employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, existing employees, clients, partners and other stakeholders

Location

Manchester
One St Peter\’s Square, Manchester, Greater Manchester, United Kingdom, M2 3AF