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- Tasks: Visit customers to support account rehabilitation and conduct interviews.
- Company: Ascent Performance Group, a leader in legal and financial services.
- Benefits: Competitive pay, flexible hours, and the ability to work from home.
- Other info: Opportunities available across the UK with potential for growth.
- Why this job: Make a real difference by helping customers navigate financial challenges.
- Qualifications: Experience in field work or debt recovery preferred; strong communication skills essential.
The predicted salary is between 30000 - 40000 £ per year.
We are looking to recruit a number of self‐employed Field Representatives across multiple locations. If you're experienced in field‐based work, confident engaging with customers, and looking for a new opportunity, apply today to join our growing team!
A bit about Ascent: Ascent Performance Group is a leading provider of legal and financial services, committed to delivering exceptional results for our clients. At Ascent, we place our customers at the heart of everything we do. During their most challenging times, we strive to provide the support and guidance they deserve.
About the Role: As a Field Representative you are responsible for visiting customers at their properties to support account rehabilitation on behalf of our clients. This includes reconnecting customers with their lender, completing face‐to‐face or video‐based fact‐find interviews, and carrying out residential visits.
Your responsibilities will include:
- Arrange and attend reconnection visits or face to face interviews with individuals in their homes who are currently in financial difficulties
- Support customers in discussing financial circumstances and repayment options
- Gather accurate information from customers and third parties
- Identify vulnerable customers and elevate appropriately
- Manage your workload and territory efficiently
- Complete accurate reports and follow all compliance processes
What We Offer:
- Competitive pay rates
- Flexible, self‐managed working hours
- Work from home with travel across your allocated region
What We're Looking For:
- Experience in field work or debt recovery (preferred)
- Excellent communication and interpersonal skills
- Strong organisational and route‐planning ability
- Professional, empathetic, and able to work independently
- Knowledge of consumer or financial services is an advantage
Required Documentation:
- ICO Registration
- Full UK Driving Licence & appropriate insurance
- Public Liability Insurance
- Valid DBS Check
Locations: We are recruiting across the UK, with multiple opportunities available.
Field Representative - Self‐Employed in London employer: Ascent Performance Group Ltd
Contact Detail:
Ascent Performance Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Representative - Self‐Employed in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Ascent Performance Group. Understand their values and what they stand for. This will help you connect with them during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your field experience can benefit Ascent and be ready to share specific examples of your past successes.
✨Tip Number 3
Dress the part! Even though this is a self-employed role, making a good first impression matters. Wear something professional that reflects your personality but also shows you mean business.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Field Representative - Self‐Employed in London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any field-based work or customer engagement experience you have. We want to see how your background aligns with the role of a Field Representative, so don’t hold back!
Be Personable: Since this role involves a lot of face-to-face interaction, let your personality shine through in your application. We’re looking for someone who can connect with customers, so show us your communication skills!
Tailor Your Application: Don’t just send a generic application. Take the time to tailor your CV and cover letter to reflect the specific requirements of the Field Representative role. We appreciate when candidates take the extra step!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ascent Performance Group Ltd
✨Know Your Stuff
Before the interview, make sure you understand Ascent Performance Group's mission and values. Familiarise yourself with their services and how they support customers in financial difficulties. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Field Experience
Be ready to discuss your previous field-based work. Prepare specific examples of how you've engaged with customers, handled challenging situations, and managed your workload. This will demonstrate your capability and confidence in the role of a Field Representative.
✨Practice Empathy
As a Field Representative, you'll be dealing with vulnerable customers. Think about how you can convey empathy during the interview. Share experiences where you've supported individuals in difficult situations, highlighting your ability to listen and provide appropriate solutions.
✨Plan Your Route
Since this role involves travel, it’s a good idea to discuss your organisational skills and route-planning abilities. You might even want to prepare a mock plan for how you'd manage visits in your allocated region. This shows you're proactive and ready to hit the ground running!