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- Tasks: Visit customers to support account rehabilitation and conduct interviews.
- Company: Join Ascent Performance Group, a leader in legal and financial services.
- Benefits: Competitive pay, flexible hours, and the ability to work from home.
- Why this job: Make a real difference by helping customers navigate financial challenges.
- Qualifications: Experience in field work or debt recovery preferred; strong communication skills essential.
- Other info: Opportunities available across the UK with potential for growth.
The predicted salary is between 13 - 16 £ per hour.
We are looking to recruit a number of self‑employed Field Representatives across multiple locations. If you’re experienced in field‑based work, confident engaging with customers, and looking for a new opportunity, apply today to join our growing team!
A bit about Ascent: Ascent Performance Group is a leading provider of legal and financial services, committed to delivering exceptional results for our clients. At Ascent, we place our customers at the heart of everything we do. During their most challenging times, we strive to provide the support and guidance they deserve.
About the Role: As a Field Representative you are responsible for visiting customers at their properties to support account rehabilitation on behalf of our clients. This includes reconnecting customers with their lender, completing face‑to‑face or video‑based fact‑find interviews, and carrying out residential visits.
Your responsibilities will include:
- Arrange and attend reconnection visits or face to face interviews with individuals in their homes who are currently in financial difficulties
- Support customers in discussing financial circumstances and repayment options
- Gather accurate information from customers and third parties
- Identify vulnerable customers and escalate appropriately
- Manage your workload and territory efficiently
- Complete accurate reports and follow all compliance processes
What We Offer:
- Competitive pay rates
- Flexible, self‑managed working hours
- Work from home with travel across your allocated region
What We’re Looking For:
- Experience in field work or debt recovery (preferred)
- Excellent communication and interpersonal skills
- Strong organisational and route‑planning ability
- Professional, empathetic, and able to work independently
- Knowledge of consumer or financial services is an advantage
Required Documentation:
- ICO Registration
- Full UK Driving Licence & appropriate insurance
- Public Liability Insurance
- Valid DBS Check
Locations: We are recruiting across the UK, with multiple opportunities available.
Field Representative - Self‑Employed in England employer: Ascent Performance Group Ltd
Contact Detail:
Ascent Performance Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Representative - Self‑Employed in England
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Ascent Performance Group. Understand their values and what they stand for. This will help you connect with them during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice your pitch! You’ll need to be confident when engaging with customers, so rehearse how you’d introduce yourself and explain your role. Keep it friendly and professional – you want to make a great first impression!
✨Tip Number 3
Show off your organisational skills! Since you'll be managing your own workload and territory, be ready to discuss how you plan your visits and keep track of your tasks. Share any tools or methods you use to stay organised.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen to join our team at Ascent. Good luck!
We think you need these skills to ace Field Representative - Self‑Employed in England
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any field-based work or customer engagement experience you have. We want to see how your background aligns with the role of a Field Representative, so don’t hold back!
Be Personable: Since this role involves a lot of face-to-face interaction, let your personality shine through in your application. We’re looking for someone who can connect with customers, so a friendly tone can go a long way!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We love seeing applicants who pay attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Ascent Performance Group Ltd
✨Know Your Stuff
Before the interview, make sure you understand Ascent Performance Group's mission and values. Familiarise yourself with their services and how they support customers in financial difficulties. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Field Experience
Be ready to discuss your previous field-based work. Prepare specific examples of how you've engaged with customers, managed your workload, and handled challenging situations. This will demonstrate your capability and confidence in the role of a Field Representative.
✨Practice Empathy
Since the role involves working with vulnerable customers, practice how you would approach sensitive conversations. Think about how to convey empathy and professionalism while discussing financial circumstances. Role-playing these scenarios can help you feel more prepared.
✨Plan Your Route
As a self-employed Field Representative, route planning is key. During the interview, mention how you would efficiently manage your territory and schedule visits. This shows that you’re organised and proactive, which are essential traits for this position.