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- Tasks: Visit customers to support account rehabilitation and discuss financial options.
- Company: Ascent Performance Group, a leader in legal and financial services.
- Benefits: Competitive pay, flexible hours, and the ability to work from home.
- Why this job: Make a real difference in people's lives while managing your own schedule.
- Qualifications: Experience in field work or debt recovery preferred; strong communication skills required.
- Other info: Opportunities available across the UK with potential for growth.
The predicted salary is between 24000 - 36000 £ per year.
We are looking to recruit a number of self‐employed Field Representatives across multiple locations. If you're experienced in field‐based work, confident engaging with customers, and looking for a new opportunity, apply today to join our growing team!
A bit about Ascent
Ascent Performance Group is a leading provider of legal and financial services, committed to delivering exceptional results for our clients. At Ascent, we place our customers at the heart of everything we do. During their most challenging times, we strive to provide the support and guidance they deserve.
About the Role
As a Field Representative you are responsible for visiting customers at their properties to support account rehabilitation on behalf of our clients. This includes reconnecting customers with their lender, completing face‐to‐face or video‐based fact‐find interviews, and carrying out residential visits.
Your responsibilities will include:
- Arrange and attend reconnection visits or face to face interviews with individuals in their homes who are currently in financial difficulties
- Support customers in discussing financial circumstances and repayment options
- Gather accurate information from customers and third parties
- Identify vulnerable customers and escalate appropriately
- Manage your workload and territory efficiently
- Complete accurate reports and follow all compliance processes
What We Offer
- Competitive pay rates
- Flexible, self‐managed working hours
- Work from home with travel across your allocated region
What We're Looking For
- Experience in field work or debt recovery (preferred)
- Excellent communication and interpersonal skills
- Strong organisational and route‐planning ability
- Professional, empathetic, and able to work independently
- Knowledge of consumer or financial services is an advantage
Required Documentation
- ICO Registration
- Full UK Driving Licence & appropriate insurance
- Public Liability Insurance
- Valid DBS Check
Locations
We are recruiting across the UK, with multiple opportunities available.
Field Representative - Self‐Employed in England employer: Ascent Performance Group Ltd
Contact Detail:
Ascent Performance Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Representative - Self‐Employed in England
✨Tip Number 1
Get to know the company inside out! Research Ascent Performance Group and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Since you'll be engaging with customers face-to-face, it’s crucial to have a confident and clear way of presenting yourself. Role-play with a friend or family member to get comfortable with your delivery.
✨Tip Number 3
Network like a pro! Connect with others in the field through social media or local events. You never know who might have insights or leads on opportunities that could help you land that Field Representative role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Ascent team. Don’t miss out on this chance!
We think you need these skills to ace Field Representative - Self‐Employed in England
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any field-based work or customer engagement experience you have. We want to see how your background aligns with the role of a Field Representative, so don’t hold back!
Be Personable: Since this role involves a lot of face-to-face interaction, let your personality shine through in your application. We’re looking for someone who can connect with customers, so show us your communication skills!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Field Representative role. We love seeing candidates who put in the effort.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ascent Performance Group Ltd
✨Know Your Stuff
Before the interview, make sure you understand Ascent Performance Group's mission and values. Familiarise yourself with their services and how they support customers in financial difficulties. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Field Experience
Be ready to discuss your previous field-based work. Prepare specific examples of how you've engaged with customers, handled challenging situations, and managed your workload. Highlight any relevant experience in debt recovery or financial services to demonstrate your fit for the role.
✨Practice Empathy
As a Field Representative, you'll be dealing with vulnerable customers. Think about how you can convey empathy and professionalism during the interview. Consider role-playing scenarios where you might need to support someone in financial distress, and be prepared to share how you'd approach these conversations.
✨Plan Your Route
Since this role involves travel, it’s important to show that you can manage your territory efficiently. Discuss how you would plan your visits and organise your schedule. This not only demonstrates your organisational skills but also shows that you’re proactive and ready to hit the ground running.