Compliance Monitoring Officer Apply now

Compliance Monitoring Officer

Full-Time 36000 - 60000 £ / year (est.) No home office possible
Apply now
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At a Glance

  • Tasks: Monitor compliance and risk management while supporting debt recovery efforts.
  • Company: Join Ascent, a leading legal and financial services company dedicated to customer support.
  • Benefits: Enjoy hybrid work, 22 days holiday, health plans, and discounts on shopping and gym memberships.
  • Why this job: Be part of a dynamic team that values integrity, innovation, and personal growth.
  • Qualifications: Degree level education and experience in financial services required; eagerness to learn is a must.
  • Other info: Successful applicants must complete an employment screening process.

The predicted salary is between 36000 - 60000 £ per year.

A bit about Ascent

At Ascent we place the customer at the heart of our operations, ensuring that within our customers most vulnerable times, we offer the support they deserve. You will play a huge part in the ongoing success of Ascent by providing technical and practical support when dealing with debt recovery and litigation actions on behalf of our clients.

Ascent Performance Group are a highly successful legal and financial services company; we work with other large financial service companies to support individuals during uncertain times. If you want to join an agile, successful and well-established organisation, with a proven track record of colleague development and internal promotions, look no further than Ascent.

We live by our five core values:

  • Be pioneering
  • Be approachable and caring
  • Be tenacious
  • Be efficient
  • Show integrity

Be Part of our team

This role’s primary objective is to conduct Second Line of Defence (SLOD), activities, which are covered by several components of internal governance (compliance, risk management, quality, IT and other control departments). You will monitor and facilitate the implementation of effective risk management practices by operational management and assist the business in reporting adequate risk related information up and down the organisation.

What will your day look like?

Second Line of Defence

  • Through a risk-based approach, provide assurance to the Ascent board of directors and senior management on how effectively the business assesses and manages its risks including assurance on the effectiveness of the first of defence.
  • Conduct process checks, call reviews and end to end reviews assessing the impact of business activity from the customers, client, legal and regulatory perspective.
  • Compile data to identify trends and instigate corrective actions as appropriate to prevent future occurrence.

Internal audit

  • Conduct audits on key policies to assess the adherence of business activity.
  • Compile data to identify trends and instigate corrective actions as appropriate to prevent future occurrence of any issues identified.
  • Complete annual internal audits in line with the agreed schedule.

Risk Management

  • Support the business by liaising with staff on potential risk areas and assist in the implementation of preventative measures for accepted risk areas.

Other Duties

  • Assist with the management and production of Customer Data Subject Access Requests.
  • Host internal call calibration sessions and attend client calibration sessions.
  • Keep up to date with relevant regulatory changes, along with internal business developments to ensure that all compliance monitoring activities remain valid.
  • Attend, as required, relevant external workshops/meetings to maintain awareness of developments in compliance monitoring and risk management techniques.

Our Candidate Requirements

We expect you to be:

  • Familiar with financial services regulatory guidelines and best practices, with an eagerness to learn more.
  • Demonstrate integrity and be a customer experience champion with a strong emphasis on continuous improvement.

Knowledge, skills & experience

Essential

  • Educated to Degree level.
  • Previous experience within financial services in a 1st or 2nd Line of Defence role.
  • Good understanding of operational risks and how these can be mitigated.
  • Delivery focused, with proven track record of delivering on expectations.
  • Ability to manage multiple concurrent assignments of varying scope and complexity in a cross-functional environment.
  • Confident, self-starter with the ability to work with minimal supervision.
  • Strong interpersonal, verbal, and written communication skills and attention to detail.
  • Takes initiative, accepts challenges, grows business acumen, and establishes/sustains internal/external networks.
  • and relationships in a complex organisational environment.
  • Acts with integrity and holding oneself accountable for their remit.

Desirable

  • Experience/ knowledge of consumer and commercial debt recovery processes and strategies.
  • Solid understanding of CPR and MCOB rules.
  • Solid understanding of FCA regulatory requirements including SMCR and Consumer Duty.
  • Robust risk and control, governance, and/or compliance experience gained in 1st or 2nd Line of Defence roles.

What we offer you

  • Hybrid working model (Following initial Training period*)
  • Company Pension Scheme
  • 22 days holiday, plus bank holidays (We have a buying holiday scheme that allows you to buy additional holidays during the annual holiday year)
  • Health cash plan
  • Critical illness cover
  • Discounted legal services
  • Season ticket loans
  • Discounted online shopping
  • Discounted gym memberships
  • Cycle to work

Further Information

As part of the Ascent on-boarding process all successful applicants are required to complete the group’s employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, existing employees, clients, partners and other stakeholders.

Compliance Monitoring Officer employer: Ascent Performance Group Ltd

At Ascent, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment that prioritizes employee growth and development. Our hybrid working model, comprehensive benefits package, and commitment to integrity and continuous improvement create a culture where you can thrive while making a meaningful impact in the financial services sector. Join us and be part of a team that values your contributions and fosters a collaborative atmosphere.
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Contact Detail:

Ascent Performance Group Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Compliance Monitoring Officer

Tip Number 1

Familiarize yourself with the specific regulatory guidelines and best practices in financial services. This knowledge will not only help you understand the role better but also demonstrate your commitment to compliance during interviews.

Tip Number 2

Network with professionals in the compliance and risk management fields. Attend relevant workshops or webinars to gain insights and make connections that could lead to opportunities at Ascent.

Tip Number 3

Stay updated on recent changes in financial regulations, especially those related to debt recovery and consumer protection. Being knowledgeable about current events will show your proactive approach and readiness for the role.

Tip Number 4

Prepare to discuss your previous experiences in 1st or 2nd Line of Defence roles. Be ready to share specific examples of how you've managed risks and contributed to compliance efforts in past positions.

We think you need these skills to ace Compliance Monitoring Officer

Compliance Knowledge
Risk Management
Internal Auditing
Data Analysis
Attention to Detail
Regulatory Awareness
Interpersonal Skills
Communication Skills
Problem-Solving Skills
Project Management
Ability to Work Independently
Understanding of Financial Services
Knowledge of Debt Recovery Processes
FCA Regulatory Requirements
Governance and Control Experience

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Compliance Monitoring Officer at Ascent. Familiarize yourself with the key tasks such as conducting audits, risk management, and compliance monitoring.

Tailor Your CV: Highlight your relevant experience in financial services, especially in 1st or 2nd Line of Defence roles. Emphasize your understanding of operational risks and any previous work related to compliance and risk management.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your values align with Ascent's core values. Provide specific examples of how you've demonstrated integrity, tenacity, and efficiency in your past roles.

Showcase Your Skills: Make sure to highlight your strong interpersonal, verbal, and written communication skills. Mention any experience you have with regulatory guidelines and your eagerness to learn more about compliance monitoring and risk management.

How to prepare for a job interview at Ascent Performance Group Ltd

Understand the Core Values

Familiarize yourself with Ascent's core values: being pioneering, approachable, tenacious, efficient, and showing integrity. Be prepared to discuss how you embody these values in your work and provide examples from your past experiences.

Demonstrate Your Knowledge of Compliance

Showcase your understanding of financial services regulatory guidelines and best practices. Be ready to discuss specific regulations like FCA requirements, CPR, and MCOB rules, and how they relate to risk management and compliance monitoring.

Highlight Your Experience in Risk Management

Prepare to talk about your previous roles in the 1st or 2nd Line of Defence, focusing on how you've assessed and managed operational risks. Use concrete examples to illustrate your ability to implement effective risk management practices.

Communicate Effectively

Since strong interpersonal and communication skills are essential for this role, practice articulating your thoughts clearly and confidently. Be ready to engage in discussions about complex topics and demonstrate your attention to detail in your responses.

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  • Compliance Monitoring Officer

    Full-Time
    36000 - 60000 £ / year (est.)
    Apply now

    Application deadline: 2026-12-28

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    Ascent Performance Group Ltd

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