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- Tasks: Join our team as an Infrastructure Support Engineer, managing Windows Server and Active Directory.
- Company: Ascent People is a dynamic recruitment agency based in Manchester, UK.
- Benefits: Enjoy hybrid working with 3 days in the office and flexible hours.
- Why this job: Be part of a friendly team, tackle exciting challenges, and enhance your tech skills.
- Qualifications: You need a degree in Computer Science and relevant Microsoft certifications.
- Other info: Open to applicants from all backgrounds; we value diversity!
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced IT Infrastructure Engineer to join our growing team. With at least 3-4 years experience of 3rd line infrastructure support you will be responsible for the following:
- Manage and maintain Active Directory, including design, configuration, user and group management, and security policies.
- Implement and manage Windows Server infrastructure, including installation, configuration, performance optimization, and troubleshooting.
- Design and implement disaster recovery solutions for critical servers and services.
- Conduct regular backups and ensure data integrity and availability.
- Monitor server performance and proactively identify and resolve potential issues.
- Perform system upgrades and migrations according to established procedures.
- Collaborate with the IT team to implement new server technologies and applications.
- Document server configurations and procedures for future reference.
- Adhere to IT security policies and best practices.
Technical Skills needed for the Infrastructure Support role include:
- Strong understanding of Windows Server operating systems (2012 R2, 2016, 2019).
- Active Directory administration, including group policy management, user and group creation, and security configuration.
- Experience with DNS and file services configuration.
- Working knowledge of virtualization platforms (VMware, Hyper-V).
- Familiarity with backup and recovery solutions (Veeam).
- Excellent troubleshooting and problem-solving skills.
- Strong analytical and critical thinking abilities.
Core Knowledge Requirements needed for the Infrastructure support role:
- 5+ years of experience in a large 24/7 enterprise and ITIL environment.
- Experience with Windows Server (2012, 2016 or 2019).
- Ability to create/manage Domain Services and configuration including disaster recovery scenarios, managing security groups, delegation, OU structure, object types, and attributes.
- Experience with Active Directory, VMWare and Veeam technologies.
- Knowledge of the 3 large hyperscalers.
- Human competencies: teamwork and multicultural awareness.
- Leadership skills: initiative, effective communication, ability to manage workload and meet deadlines.
Qualifications:
- Degree in Computer Science or related discipline.
- Microsoft certification (MCSA/MCSE Windows Server), Microsoft Certified: Windows Server Hybrid Administrator Associate, and/or Microsoft Certified Expert.
If you are looking for a role that will offer you a new challenge and an opportunity to work with a friendly and ambitious team then please send your CV today.
Infrastructure Support Engineer employer: Ascent People
Contact Detail:
Ascent People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows Server versions and Active Directory. Being able to discuss your hands-on experience with these systems during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Network with current or former employees of Ascent People or similar companies. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully managed infrastructure challenges. Highlighting specific examples of troubleshooting or disaster recovery will showcase your problem-solving skills and practical experience.
✨Tip Number 4
Stay updated on the latest trends and best practices in IT infrastructure management. Being knowledgeable about emerging technologies and methodologies can set you apart from other candidates and show your commitment to continuous learning.
We think you need these skills to ace Infrastructure Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows Server, Active Directory, and any relevant certifications. Use keywords from the job description to demonstrate that you meet the specific requirements.
Craft a Compelling Cover Letter: Write a cover letter that explains why you're a great fit for the Infrastructure Support Engineer role. Mention your 3-4 years of experience in 3rd line infrastructure support and how your skills align with the responsibilities listed in the job description.
Showcase Technical Skills: In your application, emphasise your technical skills such as DNS configuration, virtualization platforms like VMware or Hyper-V, and backup solutions like Veeam. Provide examples of how you've successfully used these skills in previous roles.
Highlight Soft Skills: Don't forget to mention your teamwork, communication, and leadership skills. These are crucial for the role, so provide examples of how you've demonstrated these competencies in a professional setting.
How to prepare for a job interview at Ascent People
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows Server operating systems and Active Directory in detail. Highlight specific projects where you managed user and group configurations or implemented security policies.
✨Demonstrate Problem-Solving Abilities
Expect scenario-based questions that assess your troubleshooting skills. Prepare examples of past challenges you've faced in infrastructure support and how you resolved them, particularly in a 24/7 enterprise environment.
✨Familiarise Yourself with Disaster Recovery Solutions
Since disaster recovery is a key responsibility, be ready to explain your approach to designing and implementing these solutions. Discuss any tools or methodologies you've used, such as Veeam, to ensure data integrity and availability.
✨Emphasise Teamwork and Communication Skills
As collaboration is essential in this role, prepare to share experiences where you worked effectively within a team. Highlight your ability to communicate technical information clearly to non-technical colleagues.
