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- Tasks: Join our team to support software applications and resolve technical issues.
- Company: Be part of a thriving Software House in Manchester, known for rapid growth.
- Benefits: Enjoy a competitive salary, training opportunities, and a 9-5 work schedule with no shifts.
- Why this job: Gain valuable skills in SQL and software support while working in a dynamic environment.
- Qualifications: Experience in software support and strong SQL skills are essential.
- Other info: Full training and certifications provided; must pass pre-employment screening.
The predicted salary is between 19200 - 28800 £ per year.
Job Title: Application Support Engineer / Software Support Engineer Client: Ascent People Location: Manchester, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: e77b88e8a0bc Job Views: 3 Posted: 02.06.2025 Expiry Date: 17.07.2025 Job Description: Our client is a profitable and rapidly expanding Software House seeking a Software Support Engineer / Application Support Engineer to join their busy Software Support team. Full training on the client’s software will be provided, along with formal SQL qualifications & certifications. The role offers hours from 9-5, Monday to Friday, with no shift work. The office is based in Leicestershire. The ideal candidate will have: Previous experience in Application Software Support / Customer Support Experience in call logging and resolving 1st-3rd Line Software Support issues Experience with Enterprise, CRM, or Financial software environments Strong SQL Server and T-SQL skills, including scripting and database interrogation Experience in software implementation, both remote and onsite Basic understanding of programming concepts Excellent verbal and written communication skills The salary is a competitive starting salary of 32K plus benefits. Candidates must pass pre-employment screening due to client requirements. #J-18808-Ljbffr
Application Support Engineer – SQL employer: Ascent People
Contact Detail:
Ascent People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Engineer – SQL
✨Tip Number 1
Familiarise yourself with SQL Server and T-SQL. Brush up on your scripting and database interrogation skills, as these are crucial for the role. Consider working on small projects or exercises that allow you to demonstrate your proficiency.
✨Tip Number 2
Gain experience in software support environments, especially with CRM or financial software. If you haven't worked in these areas before, try to volunteer or take on freelance projects that can give you relevant exposure.
✨Tip Number 3
Practice your communication skills, both verbal and written. Since the role involves customer support, being able to clearly explain technical issues to non-technical users is essential. Role-playing scenarios with friends can be a great way to improve.
✨Tip Number 4
Network with professionals in the software support field. Attend industry meetups or online forums where you can connect with others who have similar roles. This can provide insights into the job and may even lead to referrals.
We think you need these skills to ace Application Support Engineer – SQL
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Application Software Support and your SQL skills. Use specific examples from your previous roles that demonstrate your ability to resolve software issues and support customers effectively.
Craft a Compelling Cover Letter: Write a cover letter that explains why you are interested in the Application Support Engineer position. Mention your relevant experience, particularly with SQL Server and T-SQL, and how it aligns with the job requirements outlined by the company.
Showcase Communication Skills: Since excellent verbal and written communication skills are essential for this role, ensure that your application reflects your ability to communicate clearly. Use concise language and structure your documents well to make a strong impression.
Highlight Relevant Certifications: If you have any formal SQL qualifications or certifications, be sure to mention them prominently in your application. This will demonstrate your commitment to professional development and your readiness for the role.
How to prepare for a job interview at Ascent People
✨Brush Up on SQL Skills
Since the role requires strong SQL Server and T-SQL skills, make sure to review your knowledge of database interrogation and scripting. Be prepared to discuss specific examples of how you've used SQL in previous roles.
✨Understand the Software Environment
Familiarise yourself with common Enterprise, CRM, or Financial software environments. This will help you relate your experience to the job requirements and demonstrate your understanding of the industry.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think of past experiences where you successfully resolved software support issues and be ready to explain your thought process.
✨Showcase Communication Skills
Excellent verbal and written communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, as you'll need to convey technical information to non-technical users.
