Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch IT support and troubleshoot complex issues for clients.
- Company: Join a dynamic Managed Service Provider dedicated to delivering exceptional IT solutions.
- Benefits: Enjoy competitive salary, professional development opportunities, and a collaborative work environment.
- Why this job: Be part of a tech-savvy team making a real impact in the IT industry.
- Qualifications: Experience with Windows Server, Virtualisation, and client-facing roles is essential.
- Other info: This is an office-based role, perfect for those who thrive in a team setting.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Senior IT Support Engineer, MSP, Client facing, 3rd Line Engineer, MSP, Office 365, Azure AD, VM Ware/Hyper V, Windows Server 2016-2022, SQL, Cisco, Active Directory, Power BI, Scripting – 45K – office based role.
- Are you a Senior IT Support Engineer with client-facing experience?
- Do you have experience working with Windows Server 2016-2022 & Virtualisation?
- Are you comfortable working on the desig…
ZIPC1_UKTJ
Contact Detail:
Ascent People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line IT Support Engineer - MSP - 45K
✨Tip Number 1
Make sure to brush up on your client-facing skills. Since this role requires interaction with clients, practice how you communicate technical information clearly and effectively. Role-playing scenarios can help you feel more confident.
✨Tip Number 2
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows Server 2016-2022 and Azure AD. Consider setting up a home lab or using virtual machines to gain hands-on experience with these systems.
✨Tip Number 3
Network with current or former employees of StudySmarter or similar companies. They can provide insights into the company culture and what they look for in candidates, which can give you an edge during the interview process.
✨Tip Number 4
Prepare for technical questions by reviewing common troubleshooting scenarios related to the technologies listed in the job description. Being able to demonstrate your problem-solving skills will be crucial in the interview.
We think you need these skills to ace 3rd Line IT Support Engineer - MSP - 45K
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Senior IT Support Engineer. Focus on your client-facing roles and specific technologies mentioned in the job description, such as Windows Server, Azure AD, and Virtualisation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your ability to work with clients. Mention specific projects or experiences that demonstrate your skills with the technologies listed, like SQL and Power BI.
Highlight Technical Skills: In your application, clearly list your technical skills related to the role. Include your proficiency with tools like VM Ware/Hyper V, Cisco, and scripting languages, as these are crucial for the position.
Showcase Problem-Solving Abilities: Provide examples of how you've successfully resolved complex IT issues in previous roles. This will demonstrate your capability as a 3rd Line Engineer and your readiness to tackle challenges in a client-facing environment.
How to prepare for a job interview at Ascent People
✨Showcase Your Technical Skills
Make sure to highlight your experience with Windows Server 2016-2022, Azure AD, and virtualisation technologies like VMware or Hyper-V. Be prepared to discuss specific projects or challenges you've faced and how you resolved them.
✨Demonstrate Client-Facing Experience
Since this role involves client interaction, share examples of how you've successfully communicated technical information to non-technical clients. This will show your ability to bridge the gap between technology and user needs.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about past incidents where you had to troubleshoot complex issues and be ready to explain your thought process and the steps you took.
✨Familiarise Yourself with Scripting
As scripting is part of the job, brush up on your scripting skills, especially if you have experience with PowerShell. Be ready to discuss how you've used scripts to automate tasks or improve efficiency in previous roles.
