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- Tasks: Provide software support and troubleshoot issues for clients using SQL and T-SQL.
- Company: Join a rapidly expanding Software House with a supportive team culture.
- Benefits: Enjoy a competitive salary of £32K, training, and no shift work!
- Other info: Great career growth opportunities in a dynamic office environment.
- Why this job: Make a real difference by helping clients solve software challenges.
- Qualifications: Experience in application support and good SQL skills are essential.
The predicted salary is between 32000 - 32000 £ per year.
Our client is a profitable and rapidly expanding Software House. They are looking for a Software Support Engineer / Application Support Engineer to join their busy Software Support team. Full training in the client's software will be provided as well as formal SQL qualifications & certifications. Hours are 9-5, Monday – Friday (no shift work). The office is based in the Leicestershire area.
The skills needed for this role are:
- Previous experience of working in an Application Software Support / Customer Support role
- Experience in call logging and dealing with 1st-3rd Line Software Support issues
- Experience in working within a similar environment such as Enterprise, CRM, or Financial software
- Good SQL Server, T-SQL, the ability to write scripts and interrogate databases
- Software implementation – remote and onsite
- Some understanding of how programming works
- Strong verbal and written communication skills
Salary: competitive starting salary 32K and benefits. You must be able to pass a pre-employment screening due to the nature of my client's customers. This is an office-based job.
If you believe you fit the role, then please click apply for immediate consideration. Your CV will come straight to my inbox and I shall contact you soon after. If you don't have a CV ready just send me an email and we can talk through the role and you can get a CV together later.
Candidates of all ages and backgrounds will be considered for this role. Ascent People is acting as an Employment Agency.
Software Support Engineer – SQL in West Bromwich employer: Ascent People Ltd
Contact Detail:
Ascent People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Support Engineer – SQL in West Bromwich
✨Tip Number 1
Get your SQL skills sharp! Brush up on your T-SQL and database interrogation techniques. We all know that a solid understanding of SQL Server can set you apart from the crowd.
✨Tip Number 2
Practice your communication skills! As a Software Support Engineer, you'll be dealing with clients regularly. We recommend role-playing scenarios with friends or family to get comfortable explaining technical issues in simple terms.
✨Tip Number 3
Network like a pro! Connect with professionals in the software support field on LinkedIn. We can’t stress enough how valuable it is to have contacts who might refer you to opportunities or give you insider tips.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. We’re here to help you land that Software Support Engineer role, so don’t hesitate to reach out if you need any assistance with your application.
We think you need these skills to ace Software Support Engineer – SQL in West Bromwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Application Software Support and SQL. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Show Off Your SQL Skills: Since SQL Server and T-SQL are key for this role, include any specific projects or tasks where you’ve used these skills. We love seeing practical examples of how you’ve interrogated databases or written scripts.
Keep It Professional Yet Personal: While we want your application to be professional, don’t forget to let your personality shine through! A bit of warmth and enthusiasm can go a long way in making your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website for the quickest response. Your CV will land straight in our inbox, and we’ll get back to you as soon as possible. Let’s make this happen!
How to prepare for a job interview at Ascent People Ltd
✨Know Your SQL Inside Out
Make sure you brush up on your SQL Server and T-SQL skills before the interview. Be prepared to discuss how you've used these in previous roles, and maybe even tackle a few practical questions or scenarios they might throw your way.
✨Showcase Your Support Experience
Highlight your experience in application support, especially dealing with 1st-3rd line issues. Prepare examples of how you've successfully resolved customer queries or software issues, as this will demonstrate your problem-solving skills and customer service approach.
✨Understand the Company’s Software
Do some research on the client’s software and the industry they operate in. Familiarise yourself with their products and any recent developments. This shows genuine interest and can help you ask insightful questions during the interview.
✨Communicate Clearly and Confidently
Since strong verbal and written communication skills are essential for this role, practice articulating your thoughts clearly. You might want to do a mock interview with a friend to get comfortable discussing your experiences and answering technical questions.