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- Tasks: Provide top-notch support for software applications and troubleshoot SQL issues.
- Company: Join a rapidly growing Software House with a vibrant team culture.
- Benefits: Enjoy a competitive salary, training opportunities, and a 9-5 work schedule.
- Other info: Great career growth potential in a supportive environment.
- Why this job: Make a real difference by helping clients solve their software challenges.
- Qualifications: Experience in application support and strong SQL skills are essential.
The predicted salary is between 32000 - 32000 £ per year.
Our client is a profitable and rapidly expanding Software House. They are looking for a Software Support Engineer / Application Support Engineer to join their busy Software Support team. Full training in the client's software will be provided as well as formal SQL qualifications & certifications. Hours are 9-5, Monday – Friday (no shift work). The office is based in the Leicestershire area.
The skills needed for this role are:
- Previous experience of working in an Application Software Support / Customer Support role
- Experience in call logging and dealing with 1st-3rd Line Software Support issues
- Experience in working within a similar environment such as Enterprise, CRM, or Financial software
- Good SQL Server, T-SQL, the ability to write scripts and interrogate databases
- Software implementation – remote and onsite
- Some understanding of how programming works
- Strong verbal and written communication skills
Salary: competitive starting salary 32K and benefits. You must be able to pass a pre-employment screening due to the nature of my client's customers. This is an office-based job.
If you believe you fit the role, then please click apply for immediate consideration. Your CV will come straight to my inbox and I shall contact you soon after. If you don't have a CV ready just send me an email and we can talk through the role and you can get a CV together later.
Candidates of all ages and backgrounds will be considered for this role. Ascent People is acting as an Employment Agency.
Application Support Engineer – SQL in West Bromwich employer: Ascent People Ltd
Contact Detail:
Ascent People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Engineer – SQL in West Bromwich
✨Tip Number 1
Get to know the company! Research their software and understand their client base. This will help you tailor your conversation during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your SQL skills! Brush up on your T-SQL and database interrogation techniques. Being able to demonstrate your technical knowledge in a practical way can really set you apart from other candidates.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. Plus, if you have any questions, we’re just an email away to help you out before you hit send.
We think you need these skills to ace Application Support Engineer – SQL in West Bromwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Application Software Support and SQL. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Show Off Your Communication Skills: Since strong verbal and written communication skills are key for this role, we suggest including examples of how you've effectively communicated with clients or team members in your previous roles. It’ll make you stand out!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the Application Support Engineer position.
Apply Through Our Website: We encourage you to apply directly through our website for immediate consideration. It’s the quickest way to get your CV into our hands, and we can’t wait to hear from you!
How to prepare for a job interview at Ascent People Ltd
✨Know Your SQL Inside Out
Make sure you brush up on your SQL Server and T-SQL skills before the interview. Be prepared to discuss how you've used these in previous roles, and maybe even tackle a few practical questions or scenarios they might throw your way.
✨Showcase Your Support Experience
Highlight your experience in Application Software Support or Customer Support. Be ready to share specific examples of how you've resolved 1st-3rd line issues and how you’ve handled call logging. This will demonstrate your hands-on experience and problem-solving skills.
✨Communicate Clearly
Strong verbal and written communication skills are key for this role. Practice explaining technical concepts in simple terms, as you may need to support external clients who aren't as tech-savvy. Clear communication can set you apart from other candidates.
✨Understand the Company and Its Software
Do your homework on the company and its software products. Familiarise yourself with their solutions and think about how your skills can contribute to their success. This shows genuine interest and helps you tailor your answers during the interview.