Swedish Speaking Telephone Support, Graduate Telephone Support, Helpdesk/Customer Service – Swedish speaking – Graduate/Junior Support Analyst, Support Analyst, Support Engineer, Helpdesk, Customer Service – Nottingham, East Midlands, up to £18k + great benefits & progression
About the role
You will gain full training to give you the skills to support customers and ensure a high level of customer service. The role is a frontline position with the opportunity for career progression within IT support.
Key qualities and requirements
- Do you enjoy engaging with people and think you have great customer service skills?
- Fluent in Swedish.
- Excited by the challenge of being fully trained to be on the front line supporting external customers with their software and application support requirements.
- Excellent telephone manner and strong communication skills.
- Customer‑focused attitude and willingness to go above and beyond.
- Any customer service experience or similar duties are beneficial.
Key aspects
The key aspects of this role are having a high level of customer service, being engaging and passionate, and putting the customer first by going above and beyond.
Salary & Benefits
The salary on offer is up to £18k as well as an attractive benefits package and opportunities to be promoted within.
Equal Opportunity
Candidates of all ages and backgrounds will be considered for this role. Ascent People is acting as an Employment Agency.
Swedish speaking telephone support employer: Ascent People Ltd
Ascent People Ltd is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Warrington. With a strong emphasis on employee growth, you will have the opportunity to mentor junior team members while developing impactful business strategies in a supportive hybrid environment. Enjoy the unique advantage of flexible working arrangements, allowing you to balance professional development with personal commitments.
