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- Tasks: Join a dynamic team to implement software and train users while solving technical issues.
- Company: Be part of a global organisation that prioritises career development and training.
- Benefits: Enjoy hybrid working, exceptional training, and opportunities for travel.
- Why this job: Gain hands-on experience in tech, collaborate with clients, and make a real impact.
- Qualifications: Ideal for recent IT graduates or those with software implementation experience; Spanish is a plus.
- Other info: Opportunities for travel and continuous learning in a supportive environment.
The predicted salary is between 28800 - 48000 £ per year.
My client is looking for a Software Implementation Analyst to work in a small IT Implementation team within a global organisation that can offer exceptional career development and training.
You will deliver new software implementation, train new users and configure the software to meet specifications. This role is open to both recent IT Graduates and anyone with previous software implementation experience. You must have strong customer service skills as you will often collaborate with customers to validate solutions and ensure user requirements are met.
As a Software Implementation Specialist, your role responsibilities will be to:
- Liaise with customers to understand their requirements and configure the software to meet their needs.
- Liaise with customers on user acceptance testing of configuration elements, validating the software build.
- Create training material and provide training to users.
- Identify and assist to resolve all technical issues efficiently, and perform tests on all hardware/software elements and peripherals.
- Prepare and provide demonstrations of software.
- Support the technical lead in providing implementation estimates and project plans.
- Monitor software vendor performance continuously, reporting on performance to the IT management team.
- Collate and maintain standard implementation packages, with adequate training materials and implementation guides, in collaboration with the product support team.
- Keep up to date with software changes, learning new features and system processes.
- Support with software deployment, executing upgrades where required.
This role may involve travel to both UK and overseas sites to assist with system implementations and training. Comfortable demonstrating software processes to potentially large audiences and senior management. Accountable, taking ownership of the implementation of configuration specifications and technical issues.
SQL skills, with the ability to write queries and execute simple update statements. Ability to write basic JavaScript expressions. There are boundless career growth opportunities within this company, so please send your CV now for immediate consideration.
Specialist Technology Consultant employer: Ascent People Ltd
Contact Detail:
Ascent People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist Technology Consultant
✨Tip Number 1
Familiarise yourself with the software tools and technologies mentioned in the job description, especially SQL and JavaScript. Having hands-on experience or even completing relevant online courses can give you a significant edge during interviews.
✨Tip Number 2
Brush up on your customer service skills, as this role heavily involves liaising with clients. Practising scenarios where you resolve issues or gather requirements can help you demonstrate your ability to handle customer interactions effectively.
✨Tip Number 3
If you speak Spanish, make sure to highlight this skill during your discussions. Being bilingual can set you apart from other candidates and show your potential to engage with a wider range of clients.
✨Tip Number 4
Prepare to discuss your approach to training users and creating training materials. Think of examples from past experiences or hypothetical situations where you successfully trained others, as this will showcase your capability in this area.
We think you need these skills to ace Specialist Technology Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in software implementation and customer service. Emphasise any technical skills, especially SQL and JavaScript, as well as your ability to train users.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your understanding of the role. Mention your willingness to learn and adapt, and if you speak Spanish, be sure to highlight this as a bonus.
Showcase Relevant Projects: If you've worked on any projects related to software implementation or user training, include these in your application. Describe your role and the impact of your contributions to demonstrate your capabilities.
Prepare for Technical Questions: Anticipate questions related to SQL and JavaScript during the interview process. Brush up on your skills and be ready to discuss how you've used them in past experiences or projects.
How to prepare for a job interview at Ascent People Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your SQL and JavaScript skills in detail. You might be asked to demonstrate your ability to write queries or execute simple update statements, so brush up on these areas before the interview.
✨Emphasise Customer Service Experience
Since strong customer service skills are crucial for this role, think of examples from your past experiences where you successfully collaborated with customers or resolved issues. This will show your potential employer that you can effectively meet user requirements.
✨Prepare for Software Demonstrations
As the role involves demonstrating software processes, practice explaining technical concepts in a clear and engaging manner. Consider how you would present to both large audiences and senior management, as this could come up during the interview.
✨Research the Company and Its Software
Familiarise yourself with the company's software products and any recent updates or changes. This knowledge will not only help you answer questions more effectively but also demonstrate your genuine interest in the role and the company.
