Retail IT Service Delivery Lead

Retail IT Service Delivery Lead

Full-Time 50000 - 60000 Β£ / year (est.) No working from home possible
Ascent People Ltd

At a Glance

  • Tasks: Lead the delivery of top-notch IT services in the retail supply chain.
  • Company: Ascent People Ltd, a dynamic player in the retail sector.
  • Benefits: Competitive salary, career growth, and a vibrant work culture.
  • Other info: Join a team that values innovation and excellence.
  • Why this job: Make a real impact in a fast-paced, client-focused environment.
  • Qualifications: Experience in IT service delivery and strong problem-solving skills.

The predicted salary is between 50000 - 60000 Β£ per year.

Ascent People Ltd is seeking an experienced IT Service Delivery Manager to lead the delivery of world-class IT services within the retail supply chain sector. Based in London, you will report to the Head of Client Services and drive service excellence, process design, monitoring, and proactive improvement in a fast-paced, client-facing environment.

You will design service delivery processes, resolve incidents, and collaborate with IT managers to align with retail systems across warehouse, EPOS.

Retail IT Service Delivery Lead employer: Ascent People Ltd

Ascent People Ltd is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Warrington. With a strong emphasis on employee growth, you will have the opportunity to mentor junior team members while developing impactful business strategies in a supportive hybrid environment. Enjoy the unique advantage of flexible working arrangements, allowing you to balance professional development with personal commitments.

Ascent People Ltd

Contact Details:

Ascent People Ltd Recruitment Team

We think you need these skills to ace Retail IT Service Delivery Lead

IT Service Delivery Management
Process Design
Incident Resolution
Client-Facing Skills
Collaboration
Retail Systems Knowledge
Monitoring and Improvement