IT Service Delivery Leader – Client-Focused Ops in London

IT Service Delivery Leader – Client-Focused Ops in London

London Full-Time 60000 - 75000 Β£ / year (est.) No working from home possible
Ascent People Ltd

At a Glance

  • Tasks: Lead IT service delivery and ensure top-notch service quality for clients.
  • Company: Ascent People Ltd, a dynamic company in Central London.
  • Benefits: Competitive salary and a comprehensive benefits package.
  • Other info: Opportunity to thrive in high-pressure situations with career growth potential.
  • Why this job: Make a real impact in a fast-paced environment while leading IT operations.
  • Qualifications: Proven leadership skills and experience in retail/IT solutions.

The predicted salary is between 60000 - 75000 Β£ per year.

Ascent People Ltd in Central London is seeking a Service Delivery Manager – IT Service Operations to lead IT service delivery across clients.

You will design, implement and monitor processes, ensure service quality, and manage incidents, change control, and stakeholder communications.

The role requires leadership in high-pressure environments and experience with retail/IT solution clients.

The position offers a competitive salary and a benefits package, with a focus on delivering world-class IT

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IT Service Delivery Leader – Client-Focused Ops in London employer: Ascent People Ltd

Ascent People Ltd is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Warrington. With a strong emphasis on employee growth, you will have the opportunity to mentor junior team members while developing impactful business strategies in a supportive hybrid environment. Enjoy the unique advantage of flexible working arrangements, allowing you to balance professional development with personal commitments.

Ascent People Ltd

Contact Details:

Ascent People Ltd Recruitment Team

We think you need these skills to ace IT Service Delivery Leader – Client-Focused Ops in London

Service Delivery Management
Process Design
Incident Management
Change Control
Stakeholder Communication
Leadership Skills
High-Pressure Environment Management