IT Service Desk Engineer (Liverpool)
IT Service Desk Engineer (Liverpool)

IT Service Desk Engineer (Liverpool)

London Full-Time No home office possible
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IT SERVICE DESK ENGINEER – SPANISH SPEAKING

Location: Liverpool

Work Setting: Onsite, Monday to Friday

Seniority Level: Mid-level to Senior

About the Opportunity

Join a prestigious global organisation with over 130 years of industry leadership as a Spanish-speaking IT Service Desk Engineer.

This Liverpool-based position offers exceptional career advancement opportunities and fully funded professional training.

My client provides a dynamic and rewarding environment where your technical expertise and customer service excellence will be highly valued. The ideal candidate will thrive in a fast-paced setting while delivering exceptional IT support.

Key Requirements for the IT Service Desk Engineer vacancy

Technical Expertise

  • Proven experience in a similar IT support role
  • Fluent Spanish – business proficiency required
  • Proficiency with Google Workspace ecosystem (Gmail, Chat, Docs)
  • Windows desktop environments (Windows 10/11)
  • Mobile device platforms (Android and iOS)
  • Microsoft Office 2016/2019
  • Mitel VOIP phone systems or equivalent
  • Mobile Device Management solutions (AirWatch)
  • Windows Server administration and Active Directory
  • Windows 10 deployment (WDS)
  • Working knowledge of Citrix, VMWare, or Cisco/Meraki technologies (advantageous)

Professional Competencies

  • Exceptional troubleshooting skills with meticulous attention to detail
  • Outstanding customer service mindset
  • Strong communication skills
  • Precise and thorough documentation practices
  • Self-motivated with strong independent decision-making capabilities
  • Innovative thinker who contributes fresh perspectives
  • Proactive problem-solver who anticipates and addresses issues

Qualifications

  • ITIL certification (advantageous)

This role requires full-time office presence (5 days/week) and experience managing stakeholder expectations, including challenging interactions.

Are you ready to advance your IT career with a respected global leader? Apply today!

Ascent People is an employment agency for this vacancy, and applicants of all ages and backgrounds will be considered.

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Contact Detail:

Ascent People Ltd Recruiting Team

IT Service Desk Engineer (Liverpool)
Ascent People Ltd
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