Ascent People Ltd is seeking an IT 1st Line Support Analyst for an initial 6-month contract based in Derby, East Midlands. The role focuses on delivering front-line IT support for Windows, Mac OS X, and Office 365, with VPN and spyware troubleshooting as needed, aiming for high first-call resolution.
You will join a team on site in a busy environment, providing timely customer service and using ITIL-aligned processes. The position offers a daily rate up to Β£100 and extension opportunities.
#J-18808-LjbffrFrontline IT Helpdesk Analyst | 1st Line Support employer: Ascent People Ltd
Ascent People Ltd is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Warrington. With a strong emphasis on employee growth, you will have the opportunity to mentor junior team members while developing impactful business strategies in a supportive hybrid environment. Enjoy the unique advantage of flexible working arrangements, allowing you to balance professional development with personal commitments.