2nd Line Support – Active Directory, Server 2012+ 25-30K
Location: West Midlands
Industry: IT
Salary: £22,000 - £30,000 per annum + Bonus, Health, Pension
Posted: 10/10/2017
We are looking for a 2nd Line Support Engineer with strong experience in Microsoft Windows, Active Directory, and Office 365 to work in a fast‑moving service desk environment. The role involves troubleshooting, customer service, and hands‑on support from deskside.
Responsibilities
- Log and manage incidents, problems, and change requests
- Provide 1st and 2nd line hardware and software support
- Offer application support
- Set up new equipment
- Manage new starters and leavers
- Create Active Directory accounts and Exchange mailboxes
- Document general administration procedures, how‑to guides, and best practices
Qualifications
- MS Windows Client/Server, Active Directory, and Office 365 experience
- ITIL experience preferred
- Training will be provided for SharePoint and Microsoft Dynamics
Benefits
£22,000 - £30,000 per annum plus bonus, training, pension, and health benefits.
Location is based in Oxfordshire, easily commutable from M40, South Warwickshire, Northampton, Oxford, and Milton Keynes.
Candidates of all ages and backgrounds will be considered for this role.
2nd Line Support – Active Directory, Server 2012+ 25-30K employer: Ascent People Ltd
Ascent People Ltd is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Warrington. With a strong emphasis on employee growth, you will have the opportunity to mentor junior team members while developing impactful business strategies in a supportive hybrid environment. Enjoy the unique advantage of flexible working arrangements, allowing you to balance professional development with personal commitments.
