Ascent People Ltd is seeking a 2nd Line Support / Service Desk Analyst to join their IT team in the East Midlands. The role focuses on providing first and second level IT support, handling incidents, SharePoint administration, Active Directory, and Windows 7/10; ITIL processes guide incident management and request fulfilment.
Candidates should have 2+ years in IT service desk, strong customer service, and solid communication.
#J-18808-Ljbffr2nd Line IT Support β ITIL, SharePoint & Windows 7/10 employer: Ascent People Ltd
Ascent People Ltd is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Warrington. With a strong emphasis on employee growth, you will have the opportunity to mentor junior team members while developing impactful business strategies in a supportive hybrid environment. Enjoy the unique advantage of flexible working arrangements, allowing you to balance professional development with personal commitments.