Ascent People Ltd. is seeking a 2nd Line Service Desk Engineer / IT Support Analyst to join the IT team. The role supports Windows 10, Server, Active Directory, MS Office and Cloud/Azure, with a salary around 25K plus training.
You will handle incidents, provide second-level support and escalate to 3rd line when needed. The successful candidate will maintain an asset database, publish staff-facing documentation, and communicate progress clearly.
#J-18808-Ljbffr2nd Line IT Support Engineer – Training & Growth employer: Ascent People Ltd
Ascent People Ltd is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Warrington. With a strong emphasis on employee growth, you will have the opportunity to mentor junior team members while developing impactful business strategies in a supportive hybrid environment. Enjoy the unique advantage of flexible working arrangements, allowing you to balance professional development with personal commitments.
