1st/2nd Line Software Support – Accountancy Software 25-30k
Location: East Midlands
Industry: IT
Salary: £25000 - £30000 per annum + Benefits
Posted: 31/03/2016
Our client is a profitable and rapidly expanding Software House. They are looking for a 1st/2nd Line Software Support Engineer to join their busy Accountancy Software Support team. Full training of the client’s software will be provided. Hours are 8.45-5, Monday – Friday (no shift work).
Responsibilities and Qualifications
The skills needed for this role are:
- Previous experience of working in a software support / Customer Support role
- Experience of call logging and dealing with 1st / 2nd Line Software Support issues
- Experience of working within a similar environment such as Financial / Accounting software. If you haven’t supported this software but have been a user of accountancy software and understand General Ledger
- An understanding of databases (preferably SQL Server)
- Strong verbal and written communication skills
Benefits
This East Midlands Software House is expanding, everyone is genuinely excited about the future. Technology & Product investment as well as training for all staff makes for a successful career opportunity. They provide a competitive salary and benefits package 25-30K. Based in the heart of the city so Friday night drinks after work are always happening if this is your thing – or shop til you drop during your lunch hour – have some fun with your hard earned cash! Smart dress code (no tie/jacket required), some flexibility with hours.
Candidates of all ages and backgrounds will be considered for this role.
1st/2nd Line Software Support – Accountancy Software 25-30k employer: Ascent People Ltd
Ascent People Ltd is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Warrington. With a strong emphasis on employee growth, you will have the opportunity to mentor junior team members while developing impactful business strategies in a supportive hybrid environment. Enjoy the unique advantage of flexible working arrangements, allowing you to balance professional development with personal commitments.
