At a Glance
- Tasks: Be the welcoming face of our dental practice and manage patient interactions.
- Company: Join Ascent Dental, a forward-thinking team in Malvern.
- Benefits: Earn £13/hour with training, career growth, and a supportive environment.
- Other info: Enjoy a fun workplace with genuine opportunities for progression.
- Why this job: Make a real difference in patients' lives while developing your skills.
- Qualifications: Friendly attitude and strong communication skills; experience is a plus but not essential.
The predicted salary is between 26000 - 27000 £ per year.
Ascent Dental are opening applications for a full-time Dental Receptionist to join our forward-moving, patient-centred team in Malvern. This is an opportunity to become the welcoming face and organisational heartbeat of a modern dental practice where people, professionalism, and progression genuinely matter.
Why This Role Is Different: At Ascent, reception is not an afterthought — it’s central to everything we do. You’ll be a key part of the patient journey, trusted with responsibility, supported to grow, and valued for the impact you make every single day.
About the Role: You’ll be the first point of contact for our patients, creating a warm, organised, and professional experience from the moment they walk through the door or pick up the phone. The salary for this role is from £13 per hour, depending on experience. Hours: This is a full-time permanent position, with no set working pattern, but the hours will typically be between 8.15 AM‑5:30 PM Monday to Friday, with occasional Saturdays.
Key Responsibilities:
- Welcoming and checking in our patients
- Managing appointment bookings and recalls
- Handling patient enquiries with confidence and empathy
- Supporting the clinical team with smooth day‑to‑day practice operations
- Maintaining accurate records and ensuring a high standard of organisation
What You'll Bring:
- A positive, friendly attitude that puts patients at ease
- Clear, confident communication — in person and on the phone
- Strong organisational skills and attention to detail
- A calm, professional approach in a busy environment
- Previous dental or healthcare reception experience is desirable, but not essential — the right attitude matters most
Why Join Us?
- Career Progression: As a fast‑growing group across the Midlands, we offer genuine opportunities to develop, take on additional responsibility, and progress within the business
- We Invest In You: Training and development are actively supported, helping you grow your skills and confidence as part of our long‑term team
- Supportive, Fun Environment: A friendly, uplifting workplace where people enjoy coming to work and support each other.
- Patient-First Care: Be part of a practice that prioritises high‑quality care and meaningful patient relationships.
- Competitive Pay & Benefits: Competitive hourly rate (dependent on experience), structured training and development, clear progression pathways, supportive management and team culture.
Dental Receptionist in Malvern employer: Ascent Dental Care
Contact Detail:
Ascent Dental Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Receptionist in Malvern
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Ascent Dental. Understand their values and what makes them tick. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Dental Receptionist, you'll be the first point of contact for patients. So, practice speaking clearly and confidently. Maybe even role-play with a friend to get comfortable handling different types of patient enquiries.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed busy environments or kept things running smoothly. This will demonstrate that you can handle the day-to-day operations at the practice like a pro.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and gives you a better chance of standing out in the crowd. Plus, it’s super easy!
We think you need these skills to ace Dental Receptionist in Malvern
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and positive attitude shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Application: Make sure to customise your CV and cover letter for the Dental Receptionist role. Highlight any relevant experience or skills that match what we’re looking for, especially in patient communication and organisation.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your experience and qualifications are easy to read and understand. Avoid jargon and keep it professional!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Ascent Dental!
How to prepare for a job interview at Ascent Dental Care
✨Know the Practice Inside Out
Before your interview, take some time to research Ascent Dental. Familiarise yourself with their values, services, and patient care approach. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your People Skills
As a Dental Receptionist, you'll be the first point of contact for patients. During the interview, highlight your communication skills and any previous experience in customer service. Share specific examples of how you've made others feel welcome and at ease.
✨Demonstrate Organisational Prowess
Being organised is key in this role. Prepare to discuss how you manage appointments, handle enquiries, and maintain records. You might even want to bring a few examples of how you've successfully juggled multiple tasks in a busy environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the training opportunities or how the team supports each other. This shows that you're not just interested in the job, but also in being part of a supportive and progressive environment.