At a Glance
- Tasks: Provide top-notch reception and admin support to ensure patient satisfaction.
- Company: Join a vibrant, family-oriented dental practice in Greenwich.
- Benefits: Earn £12.88/hour, enjoy team socials, and access career development opportunities.
- Other info: Full training provided and opportunities for progression in a growing business.
- Why this job: Be part of a supportive team and make a real difference in patient care.
- Qualifications: 1-2 years as a Dental Receptionist or strong customer service experience.
The predicted salary is between 26700 - 26700 £ per year.
Exciting Dental Receptionist Position - Dental Beauty Greenwich
38 Hour P/W Position - Hours Specified Below
Dental Beauty Partners are currently seeking a Dental Receptionist to join us at our lovely mixed dental practice, Dental Beauty Greenwich. This is a fantastic opportunity to join a vibrant and family-orientated practice team in SE London. We will be joining a fantastic group of clinicians and wider support staff, led by our Partner Dr. Tony Wong, and our Practice Manager Lauralee. All our team work together in harmony to deliver a brilliant patient journey. The practice is very accessible via public transport, close to Maze Hill station.
The working hours for the position are:
- Mondays - 8.30AM-7PM
- Tuesday - off
- Wednesdays - 8.30-5
- Thursdays & Fridays - 8.30-6
- Saturdays - 8.30-1
Key Responsibilities
- Perform a high-quality reception and administration service to ensure patient satisfaction & maximum contribution to practice efficiency
- Answering the telephone and dealing with patient enquiries in a positive, efficient and friendly manner, with a focus on going the extra mile
- Schedule patient appointments in accordance & effectively managing the diaries of our clinical team; all through our software system, Dentally
- Collect and record patient payments and pursue any debts in accordance with the practice payments policy
- Act as an ambassador for DBP company Vision, Ethos and Values; maintaining positive relationships with your colleagues
Skills, Knowledge and Experience
- We are ideally looking for a candidate with at least 1-2 years of experience as a Dental Receptionist, within a private or mixed practice
- We may also be open to candidates with experience without Dentistry experience, but with a prior background in a front of house, customer service or medical coordinator role
- The successful candidate must be able to demonstrate being able to offer a fantastic experience for our patients
- Dentally software experience is preferred but not essential
- Ensuring CQC requirements are met at all times
- Experience in providing exceptional patient care/customer service
Benefits
- Highly competitive hourly rate of £12.88 is on offer for this position
- Regular team social events to show our appreciation
- Opportunities for development & progression within a rapidly growing business; if you're wanting to progress into senior roles we're the perfect company for this
- Company wide all-expensed Christmas Party & Awards Night
- Full training for all colleagues on new systems to ensure you'll hit the ground running in delivering a great patient experience
- Company training events, lunch & learns, additional courses
Dental Receptionist in Greenwich employer: Ascent Dental Care
At Dental Beauty Greenwich, we pride ourselves on being a vibrant and family-oriented practice that values teamwork and patient satisfaction. Our competitive hourly rate of £12.88, coupled with regular team social events and ample opportunities for professional development, makes us an excellent employer for those looking to grow in their careers. Join us in a supportive environment where your contributions are recognised and celebrated, all while enjoying the convenience of our accessible location in SE London.
StudySmarter Expert Advice🤫
We think this is how you could land Dental Receptionist in Greenwich
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Dental Beauty Greenwich. Familiarise yourself with their values and patient care approach. This will help you connect with the team and show that you're genuinely interested in being part of their family-oriented environment.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and patient care. Think about your past experiences and how they relate to the role of a Dental Receptionist. We want you to shine and show off your skills!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look professional and approachable. A smart outfit can set the tone for a positive interaction with the team and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. It’s a great chance to reiterate your interest in the role and remind them why you’d be a fantastic fit for their team.
We think you need these skills to ace Dental Receptionist in Greenwich
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our vibrant team.
Tailor Your Experience:Make sure to highlight any relevant experience you have, especially in customer service or as a Dental Receptionist. We love seeing how your past roles have prepared you for this position, so don’t hold back!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your skills and experiences. Avoid fluff and focus on what makes you a great candidate!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ascent Dental Care
✨Know Your Stuff
Before the interview, make sure you understand the role of a Dental Receptionist inside out. Familiarise yourself with common dental terminology and the software they use, like Dentally. This will show that you're serious about the position and ready to hit the ground running.
✨Showcase Your People Skills
As a Dental Receptionist, you'll be the first point of contact for patients. During the interview, highlight your customer service experience and how you've gone the extra mile in previous roles. Share specific examples of how you've handled difficult situations or made patients feel welcome.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the practice's approach to patient care, or opportunities for professional development. It shows you're genuinely interested in the role and the company culture.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your seriousness about the job and aligns with the welcoming environment they aim to create for their patients.
