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- Tasks: Provide exceptional reception and admin support to ensure a smooth patient experience.
- Company: Join the vibrant team at Dental Beauty Clapham, known for its family-oriented culture.
- Benefits: Competitive pay, regular social events, and opportunities for career progression.
- Other info: Enjoy full training and company-wide events, including an all-expensed Christmas party.
- Why this job: Be part of a supportive team making a real difference in patient care.
- Qualifications: 1-2 years as a Dental Receptionist or customer service experience preferred.
The predicted salary is between 26400 - 30240 £ per year.
Dental Beauty Partners are currently seeking a Dental Receptionist to join us at our lovely mixed practice, Dental Beauty Clapham. This is a fantastic opportunity to join a vibrant and family‑orientated practice team in the Clapham area. You will be joining a fantastic group of clinicians and wider support staff, led by our Partner Dr. Kunal Patel, who all work together in harmony to deliver a brilliant patient journey. The practice is very accessible via public transport as it is within walking distance of Clapham Common station.
The working hours for this role are as follows:
- Monday: 8:30am to 5:30pm
- Tuesday: 8am to 2pm
- Wednesday: 2pm to 8pm
- Thursday: 8:30am to 6pm
- Friday: 8am to 5pm
- 1x Saturday per month: 8:30am to 2:30pm
Key Responsibilities
- Perform a high‑quality reception and administration service to ensure patient satisfaction & maximum contribution to practice efficiency
- Answering the telephone and dealing with patient enquiries in a positive, efficient and friendly manner, with a focus on going the extra mile
- Schedule patient appointments in accordance & effectively managing the diaries of our clinical team; all through our software system, Dentally
- Collect and record patient payments and pursue any debts in accordance with the practice payments policy
- To ensure compliance with DBP Information Governance Policy and GDPR
Skills, Knowledge and Experience
- Ideally 1‑2 years of experience as a Dental Receptionist, within a private or mixed practice
- If no Dentistry experience, then a background within a front of house, customer service or medical coordinator role
- Dentally software experience is preferred but not essential
- Ensuring CQC requirements are met at all times
- Experience in providing exceptional patient care/customer service
Benefits
- Highly competitive hourly rate between £12.71 and £14.50 is on offer, varying depending on experience & qualifications
- Regular team social events to show our appreciation - we have fantastic rating of 4.7/5 on indeed reviews
- Opportunities for development & progression within a rapidly growing business; if you're wanting to progress into senior roles we're the perfect company for this
- Company wide all‑expensed Christmas Party & Awards Night
- Full training for all colleagues on new systems to ensure you'll hit the ground running in delivering a great patient experience
- Company training events, lunch & learns, additional courses
Dental Receptionist employer: Ascent Dental Care
Contact Detail:
Ascent Dental Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Receptionist
✨Tip Number 1
Network like a pro! Reach out to your connections in the dental field or even join local dental groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Grab a friend and do some mock interviews. Focus on common questions for dental receptionists, like handling patient inquiries or managing appointments. The more comfortable you are, the better you'll shine!
✨Tip Number 3
Show off your personality! When you get that interview, let your friendly and positive attitude come through. Remember, they’re looking for someone who fits into their family-oriented team, so be yourself and show them why you’d be a great addition.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our fantastic team at Dental Beauty Clapham. Don’t miss out on this opportunity!
We think you need these skills to ace Dental Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, we’re all about creating a welcoming environment for our patients.
Tailor Your Experience: Make sure to highlight any relevant experience you have, especially in customer service or as a Dental Receptionist. If you’ve got experience with Dentally software, shout about it! We love seeing how your background fits with what we do at Dental Beauty Clapham.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out – we want to see what makes you a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at Ascent Dental Care
✨Know Your Stuff
Before the interview, make sure you understand the role of a Dental Receptionist inside out. Familiarise yourself with common dental terminology and the software they use, like Dentally. This will show that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role is all about patient interaction, be prepared to share examples of how you've provided exceptional customer service in the past. Think of specific situations where you went the extra mile to help someone, as this will resonate well with the practice's focus on patient satisfaction.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A neat appearance not only shows respect for the interviewers but also reflects the professional environment you'll be working in. Aim for business casual to strike the right balance.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure patient satisfaction. This demonstrates your enthusiasm for the role and helps you gauge if the practice is the right fit for you.