At a Glance
- Tasks: Provide top-notch client service and solutions for retirement plans.
- Company: Leading tech platform helping millions save for their future.
- Benefits: Competitive salary, flexible work options, and growth opportunities.
- Other info: Join a supportive team that values integrity and quality.
- Why this job: Make a real difference in clients' lives while developing your expertise.
- Qualifications: Knowledge of retirement plans and strong communication skills.
The predicted salary is between 40500 - 49500 £ per year.
Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Position Purpose: This position is responsible for providing client service to our partners, intermediaries and plan sponsors. The Client Services Consultant will demonstrate their thorough knowledge of retirement plans and Ascensus products and services by providing solutions to complex plan issues and delivering consultative service to help clients manage their retirement plans. The Client Services Consultant works with the Relationship Manager to deliver client satisfaction by providing retirement plan and operational expertise, proactively identifying, owning and resolving client issues and engaging clients with value added consulting. This position is also serving as a technical resource to the Ascensus organization and providing coaching and mentoring to other associates to ensure client expectations are met and/or exceeded.
Essential Duties and Responsibilities:
- Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
- The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day to day basis showing your support of our organizational culture.
- Consistently provide a high level of consultative client service while communicating and coordinating with clients and partners to address issues, provide necessary research and deliver creative solutions to your clients.
- Demonstrate a detailed knowledge of retirement plans and the Ascensus business.
Retirement Service Consultant in Swindon employer: Ascensus
Ascensus is an exceptional employer that prioritises employee growth and development within a dynamic work culture. With a commitment to diversity and inclusion, employees are encouraged to engage in knowledge sharing and collaboration, ensuring a supportive environment where innovative problem-solving thrives. Located in a fast-paced sector, Ascensus offers competitive benefits including a 401(k) match and comprehensive health coverage, making it an attractive choice for those seeking meaningful and rewarding careers in retirement services.
