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For Companies At a Glance
- Tasks: Support patients and customers in a medical setting with clerical and administrative tasks.
- Company: Join Ascension, a leading non-profit health system dedicated to community health across Michigan.
- Benefits: Enjoy paid time off, health insurance, retirement plans, and tuition reimbursement.
- Why this job: Make a positive impact while working in a supportive, mission-driven environment.
- Qualifications: High school diploma or equivalent, or 1 year of relevant experience required.
- Other info: Ascension values diversity and is a military-friendly organisation.
The predicted salary is between 24000 - 36000 £ per year.
We Are Hiring
Department: Family Practice
Schedule: Monday - Friday, 40 hours weekly
Facility: Ascension Medical Group
Location: Richland, MI
What You Will Do
- Provide administrative and clerical support to patients and customers in a medical setting, functioning in a customer service capacity.
- Greet patients and visitors, check patients in and out, obtain necessary documentation, verify and enter demographic information.
- Obtain and verify insurance authorizations/precertification; complete medical record release requests; schedule and confirm patient appointments.
- Enter, review, and submit charges for patient procedures and services daily; collect co-payments; reconcile all daily reports and deposits for accuracy.
- Provide general office and clerical support to the assigned area.
What You Will Need
- Education: High school diploma or equivalent OR 1 year of applicable, job-specific experience. Note: Required professional licensure/certification can substitute for education or experience, if applicable.
Additional Preferences
- No additional preferences.
Why Join Our Team
Ascension Michigan operates 16 hospitals and over 300 related healthcare facilities employing nearly 23,000 associates. We are dedicated to providing spiritually centered, holistic care that sustains and improves community health throughout Michigan. Ascension is a leading non-profit, faith-based health system with over 134,000 associates and 2,600 care sites, including more than 140 hospitals and 40 senior living communities across 19 states. Our Mission, Vision, and Values guide all we do. Every associate is empowered to give back, volunteer, and make a positive impact. Careers at Ascension are opportunities to enrich your life and those of others.
Equal Employment Opportunity Employer
Ascension provides equal employment opportunities without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, or other protected characteristics, in accordance with applicable laws.
As a military-friendly organization, Ascension supports career flexibility and offers benefits to military families, spouses, veterans, and reservists, encouraging the application of military experience to civilian careers.
Benefits
- Paid time off, health insurance options, wellness plans, retirement benefits with employer match, disability coverage, Employee Assistance Programs (EAP), parental leave, adoption assistance, tuition reimbursement, and community involvement opportunities.
- Benefit options and eligibility vary by position; compensation depends on experience, skills, education, performance, and salary range at the time of the offer.
Office Operations Assistant - Family Practice employer: Ascension
Contact Detail:
Ascension Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Operations Assistant - Family Practice
✨Tip Number 1
Familiarise yourself with the specific duties of an Office Operations Assistant in a medical setting. Understanding the nuances of patient interaction and administrative tasks will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight any previous experience in customer service or administrative roles, especially in healthcare. Be ready to discuss how your skills can enhance patient satisfaction and streamline office operations.
✨Tip Number 3
Network with current or former employees of Ascension Medical Group. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Prepare questions to ask during your interview that show your interest in the role and the organisation. Inquiring about team dynamics or patient care initiatives can set you apart as a candidate who is genuinely invested in the position.
We think you need these skills to ace Office Operations Assistant - Family Practice
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Office Operations Assistant position. Tailor your application to highlight relevant skills and experiences that match these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your administrative and clerical experience, especially in a medical or customer service setting. Use bullet points for clarity and focus on achievements that demonstrate your ability to perform the tasks listed in the job description.
Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for the role and the organisation. Mention specific experiences that relate to the duties of greeting patients, handling insurance authorisations, and managing appointments. Make it personal and show how you align with Ascension's mission and values.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for an Office Operations Assistant role.
How to prepare for a job interview at Ascension
✨Know the Role Inside Out
Make sure you understand the responsibilities of an Office Operations Assistant in a family practice setting. Familiarise yourself with tasks like patient check-ins, insurance verifications, and appointment scheduling. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Customer Service Skills
Since this position involves a lot of interaction with patients and visitors, be prepared to discuss your customer service experience. Share specific examples of how you've handled difficult situations or provided exceptional service in the past.
✨Prepare for Common Interview Questions
Anticipate questions related to administrative tasks, such as how you manage multiple priorities or ensure accuracy in data entry. Practising your responses can help you articulate your thoughts clearly during the interview.
✨Demonstrate Your Team Spirit
Ascension values teamwork and community involvement. Be ready to talk about your experiences working in a team environment and how you contribute to a positive workplace culture. Highlight any volunteer work or community service that aligns with their mission.
