Office Operations Assistant - Family Practice

We Are Hiring

• Department: Family Practice
• Schedule: Monday – Friday, 40 hours weekly
• Facility: Ascension Medical Group
• Location: Richland, MI

What You Will Do

Provide administrative and clerical support to patients and customers in a medical setting, functioning in a customer service capacity.

• Greet patients and visitors, check patients in and out, obtain necessary documentation, verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification; complete medical record release requests; schedule and confirm patient appointments.
• Enter, review, and submit charges for patient procedures and services daily; collect co-payments; reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to the assigned area.

What You Will Need

Education:

• High school diploma or equivalent OR 1 year of applicable, job-specific experience.
• Note: Required professional licensure/certification can substitute for education or experience, if applicable.

Additional Preferences

No additional preferences.

Why Join Our Team

Ascension Michigan operates 16 hospitals and over 300 related healthcare facilities employing nearly 23,000 associates. We are dedicated to providing spiritually centered, holistic care that sustains and improves community health throughout Michigan.

Ascension is a leading non-profit, faith-based health system with over 134,000 associates and 2,600 care sites, including more than 140 hospitals and 40 senior living communities across 19 states.

Our Mission, Vision, and Values guide all we do. Every associate is empowered to give back, volunteer, and make a positive impact. Careers at Ascension are opportunities to enrich your life and those of others.

Equal Employment Opportunity Employer

Ascension provides equal employment opportunities without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, or other protected characteristics, in accordance with applicable laws.

For more information, view the EEO Know Your Rights posters (English and Spanish).

As a military-friendly organization, Ascension supports career flexibility and offers benefits to military families, spouses, veterans, and reservists, encouraging the application of military experience to civilian careers.

Pay Non-Discrimination Notice: Ascension will only make employment offers through official applications and will not solicit money or banking information. Be aware of fraudulent employment offers.

This Ministry does not participate in E-Verify and cannot employ STEM OPT candidates.

Benefits

Paid time off, health insurance options, wellness plans, retirement benefits with employer match, disability coverage, Employee Assistance Programs (EAP), parental leave, adoption assistance, tuition reimbursement, and community involvement opportunities.

Benefit options and eligibility vary by position; compensation depends on experience, skills, education, performance, and salary range at the time of the offer.

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