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- Tasks: Enhance customer experiences with digital solutions and monitor support channels.
- Company: Global diabetes care company based in Newbury, focused on innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for personal growth.
- Why this job: Empower people living with diabetes through innovative digital solutions.
- Qualifications: Strong IT skills, problem-solving abilities, and effective communication.
- Other info: Collaborative environment with a focus on customer success.
The predicted salary is between 30000 - 42000 £ per year.
A global specialist diabetes care company based in Newbury is looking for a Digital & Customer Success Specialist. In this hybrid role, you will work with our customer support partner, enhancing customer experiences with digital solutions like the Contour Diabetes App.
Responsibilities include:
- Monitoring support channels
- Collaborating with sales and marketing teams
- Driving local campaigns
The ideal candidate will possess excellent IT skills, strong problem-solving abilities, and effective communication skills. Join us to empower people living with diabetes through innovative solutions.
Digital & Customer Experience Specialist in Newbury employer: Ascensia Diabetes Care
Contact Detail:
Ascensia Diabetes Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital & Customer Experience Specialist in Newbury
✨Tip Number 1
Network like a pro! Reach out to people in the diabetes care industry or those who work at the company. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your digital skills! Prepare a portfolio or examples of how you've enhanced customer experiences with tech solutions. This will demonstrate your hands-on experience and passion for the role.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing answers to common questions, especially around problem-solving and communication. We want you to feel confident and ready to impress!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and making a difference in the lives of people with diabetes.
We think you need these skills to ace Digital & Customer Experience Specialist in Newbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Digital & Customer Experience Specialist. Highlight your IT skills and any relevant experience with customer support or digital solutions, like apps. We want to see how you can enhance customer experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about improving customer experiences in the diabetes care sector. Share specific examples of how you've solved problems or driven campaigns in the past – we love a good story!
Show Off Your Communication Skills: Effective communication is key for this role. In your application, make sure to demonstrate your ability to convey ideas clearly and concisely. Whether it's through your CV, cover letter, or any additional materials, let us see your communication prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Ascensia Diabetes Care
✨Know the Product Inside Out
Make sure you’re familiar with the Contour Diabetes App and any other digital solutions the company offers. Understanding how these tools enhance customer experiences will show your genuine interest and help you answer questions more effectively.
✨Showcase Your IT Skills
Prepare to discuss your technical abilities in detail. Bring examples of how you've used IT solutions to solve problems or improve customer experiences in previous roles. This will demonstrate that you have the skills needed for the position.
✨Collaborate Like a Pro
Since this role involves working with sales and marketing teams, think of examples where you’ve successfully collaborated across departments. Highlight your communication skills and how they helped drive local campaigns or resolve customer issues.
✨Problem-Solving Scenarios
Be ready to tackle hypothetical scenarios related to customer support. Think about how you would handle specific challenges that might arise with customers using the app. This will showcase your problem-solving abilities and your proactive approach to customer success.
