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For Companies At a Glance
- Tasks: Lead UX research to shape product direction and influence business decisions.
- Company: Ascendion is a global leader in AI-first software engineering services.
- Benefits: Work on exciting projects with opportunities for growth and a referral policy.
- Why this job: Join a dynamic team that values curiosity, empathy, and impactful insights.
- Qualifications: 5+ years of UX research experience with strong storytelling and presentation skills.
- Other info: High chances for project extension and redeployment to other clients.
The predicted salary is between 43200 - 72000 £ per year.
We’re looking for a Senior UX Researcher who brings deep curiosity, strong empathy, and a strategic mindset. In this role, you’ll lead and execute research that makes insights actionable, visible, and influential, helping shape product direction and business decisions.
What You’ll Do
- Drive and execute all stages of research: from recruitment and participant communication to conducting studies, analyzing results, and delivering insights.
- Develop impactful artifacts tailored to project needs, such as research plans, screeners, interview guides, reports, journey maps, personas, highlight reels, data visualizations, and mixed-method summaries.
- Present research readouts to client partners and executives to influence decision-making.
- Facilitate alignment workshops and support cross-functional collaboration to ensure insights are fully embedded in product strategy.
What You Bring
- 5+ years of experience conducting UX research to uncover insights, identify unmet needs, and improve product outcomes.
- Proficiency in a wide range of qualitative and quantitative methods, with the ability to choose the right approach for each project.
- Empathetic listening skills and the ability to deliver an unbiased, user-centered point of view.
- Experience designing and executing inclusive participant recruitment strategies.
- Basic understanding of effective design principles and how research informs UX and product decisions.
- Strong portfolio or work samples that demonstrate your research process, storytelling, and impact.
- Excellent storytelling and presentation skills that bring research to life and inspire action.
Mainly if you bring the following, you’re a superstar in our eyes
- Solid experience with mobile-first, native app experiences (iOS/Android), including familiarity with platform conventions and user behaviours.
- Demonstrated success in consumer-facing (B2C) research, especially in emotionally resonant, growth-oriented, or conversion-driven experiences.
- Deep domain expertise in banking or fintech, with a strong grasp of regulatory requirements, trust signals, and accessibility best practices.
About Us:
Ascendion is a global, leading provider of AI-first software engineering services, delivering transformative solutions across North America, APAC, and Europe. We combine technology and talent to deliver tech debt relief, improve engineering productivity solutions, and accelerate time to value, driving our clients’ digital journeys with efficiency and velocity.
Contact Detail:
Ascendion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Experience Researcher (London Area)
✨Tip Number 1
Familiarise yourself with the latest UX research methodologies and tools. Being well-versed in both qualitative and quantitative methods will not only boost your confidence but also demonstrate your expertise during interviews.
✨Tip Number 2
Prepare to discuss your portfolio in detail. Highlight specific projects where your research led to actionable insights, especially those that align with mobile-first or fintech experiences, as these are particularly valued by us.
✨Tip Number 3
Practice your storytelling skills. Being able to present your research findings in a compelling way is crucial for influencing decision-making, so consider rehearsing how you would convey your insights to different stakeholders.
✨Tip Number 4
Network with professionals in the UX field, especially those with experience in banking or fintech. Engaging with industry peers can provide valuable insights and potentially lead to referrals, which can significantly enhance your chances of landing the job.
We think you need these skills to ace User Experience Researcher (London Area)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior UX Researcher position. Tailor your application to highlight your relevant experience in conducting UX research and your ability to influence product decisions.
Showcase Your Portfolio: Include a strong portfolio that demonstrates your research process, storytelling abilities, and the impact of your work. Highlight specific projects that align with the job description, especially those involving mobile-first experiences or consumer-facing research.
Craft a Compelling Cover Letter: Write a cover letter that reflects your deep curiosity and empathy as a researcher. Use this opportunity to explain how your skills and experiences make you a perfect fit for the role and how you can contribute to the company's goals.
Prepare for Interviews: If selected for an interview, prepare to discuss your research methodologies and how you've applied them in past projects. Be ready to present your findings and how they influenced product strategies, as well as to demonstrate your storytelling and presentation skills.
How to prepare for a job interview at Ascendion
✨Showcase Your Research Process
Prepare to discuss your research process in detail. Bring along a strong portfolio that highlights your storytelling abilities and the impact of your work. Be ready to explain how your insights have influenced product decisions in previous roles.
✨Demonstrate Empathy and Listening Skills
As a UX researcher, empathy is key. During the interview, showcase your ability to listen and understand user needs. Share examples of how you've applied empathetic listening in your research to uncover valuable insights.
✨Tailor Your Approach to the Role
Familiarise yourself with the specific needs of the company and the role. Highlight your experience with mobile-first applications and consumer-facing research, especially in banking or fintech, to demonstrate your fit for their projects.
✨Prepare for Presentation Scenarios
Since presenting research findings is a crucial part of the role, practice how you would present insights to stakeholders. Think about how to make your findings actionable and relatable, ensuring you can inspire decision-making during the interview.
