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- Tasks: Lead user experience strategy, guiding teams to create impactful designs and solutions.
- Company: Join a forward-thinking company focused on transforming user experiences in the digital landscape.
- Benefits: Enjoy flexible working options, mentorship opportunities, and a collaborative culture.
- Why this job: Make a real difference by shaping user experiences and driving business success.
- Qualifications: 15+ years in UX with leadership experience; strong communication and facilitation skills required.
- Other info: Ideal for those passionate about mobile-first design and fintech innovation.
The predicted salary is between 43200 - 72000 £ per year.
As a Principal Experience Strategist, you’ll spearhead that transformation, bridging vision and execution to deliver strategic impact and measurable results.
What You’ll Do
- Head high-impact engagements from discovery and visioning to road mapping and experience definition, ensuring outcomes serve both user needs and business goals.
- Translate research and behavioral insights into actionable experience principles, opportunity areas, and product strategies.
- Plan and facilitate strategic workshops that unlock insight, align stakeholders, and shape clear product direction.
- Act as a trusted partner to clients, guiding prioritization, navigating ambiguity, and helping stakeholders make confident, user-centered decisions.
- Coach and elevate cross-functional teams, providing strategic direction, critique, and mentorship.
- Collaborate closely with Product, Engineering, and Marketing to drive cohesive, scalable solutions across the user journey.
What You Bring
- 15+ years in UX, research, or design strategy, including 5+ years in a leadership role guiding cross-functional teams and client relationships.
- Mastery of user-centered and service design tools, journey maps, experience principles, roadmaps, systems thinking and strategic frameworks.
- Strong facilitation and storytelling skills, you build consensus, inspire action, and bring strategy to life.
- A track record of leading and mentoring UX teams raising the bar on clarity, critical thinking, and craft.
- Confidence in fast-paced, ambiguous environments, able to simplify complexity and drive meaningful progress.
- Excellent communication skills and the ability to influence stakeholders at all levels, including executives.
- A portfolio or case studies that show how your strategic thinking shaped product direction and delivered tangible business value.
Mainly if you bring the following, you’re a superstar in our eyes:
- Deep experience in mobile-first product ecosystems and B2C environments especially around growth, retention, and emotionally resonant design.
- Expertise in banking or fintech domains, including trust patterns, regulatory compliance, and accessibility in regulated spaces.
Join us if you’re ready to lead experience transformation that delivers lasting impact for users, teams, and businesses.
Contact Detail:
Ascendion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Experience Lead (London Area)
✨Tip Number 1
Network with professionals in the UX field, especially those who have experience in leadership roles. Attend industry events or webinars where you can meet potential colleagues and learn about their experiences at companies like ours.
✨Tip Number 2
Showcase your facilitation and storytelling skills in conversations. Prepare to discuss how you've successfully led workshops or guided teams through complex projects, as these are key aspects of the role we're looking to fill.
✨Tip Number 3
Familiarise yourself with our company culture and values. Understanding what we stand for will help you align your experiences and insights with our mission during interviews, making you a more compelling candidate.
✨Tip Number 4
Prepare case studies that highlight your strategic thinking and the impact of your work. Be ready to discuss specific examples where your leadership has driven measurable results, particularly in mobile-first or fintech environments.
We think you need these skills to ace User Experience Lead (London Area)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 15+ years of experience in UX, research, or design strategy. Emphasise your leadership roles and any specific projects that showcase your ability to guide cross-functional teams and client relationships.
Showcase Your Portfolio: Include a portfolio or case studies that demonstrate how your strategic thinking has shaped product direction and delivered tangible business value. Focus on examples that relate to mobile-first product ecosystems and B2C environments.
Craft a Compelling Cover Letter: Write a cover letter that connects your experience with the job description. Highlight your mastery of user-centered design tools and your strong facilitation and storytelling skills. Make it clear how you can bridge vision and execution for the company.
Prepare for Interviews: Anticipate questions about your experience in fast-paced, ambiguous environments. Be ready to discuss how you've simplified complexity and driven meaningful progress in previous roles. Prepare examples that illustrate your ability to influence stakeholders at all levels.
How to prepare for a job interview at Ascendion
✨Showcase Your Strategic Thinking
Prepare to discuss specific examples from your portfolio that demonstrate how your strategic thinking has shaped product direction. Highlight measurable results and the impact of your decisions on user experience and business goals.
✨Demonstrate Leadership Skills
Be ready to share experiences where you have successfully led cross-functional teams. Discuss how you navigated challenges, mentored team members, and facilitated collaboration to achieve project objectives.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle ambiguity and complexity. Prepare scenarios where you simplified complex problems or made user-centered decisions under pressure, showcasing your problem-solving skills.
✨Engage with Stakeholders
Illustrate your communication skills by discussing how you've influenced stakeholders at various levels. Share examples of how you built consensus and aligned diverse perspectives towards a common goal, especially in high-stakes environments.
