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For Companies At a Glance
- Tasks: Lead UX research to turn user insights into impactful product strategies.
- Company: Join a forward-thinking company focused on user-centric design and innovation.
- Benefits: Enjoy flexible work options, professional development opportunities, and a collaborative culture.
- Why this job: Make a real difference by shaping products that enhance user experiences and drive business success.
- Qualifications: 5+ years in UX research with strong storytelling and analytical skills required.
- Other info: Ideal for those passionate about banking or fintech and mobile app experiences.
The predicted salary is between 43200 - 72000 £ per year.
Turn User Insights into Strategic Impact
We’re looking for a Senior UX Researcher who brings deep curiosity, strong empathy, and a strategic mindset. In this role, you’ll lead and execute research that makes insights actionable, visible, and influential, helping shape product direction and business decisions.
What You’ll Do
- Drive and execute all stages of research: from recruitment and participant communication to conducting studies, analyzing results, and delivering insights.
- Develop impactful artifacts tailored to project needs, such as research plans, screeners, interview guides, reports, journey maps, personas, highlight reels, data visualizations, and mixed-method summaries.
- Present research readouts to client partners and executives to influence decision-making.
- Facilitate alignment workshops and support cross-functional collaboration to ensure insights are fully embedded in product strategy.
What You Bring
- 5+ years of experience conducting UX research to uncover insights, identify unmet needs, and improve product outcomes.
- Proficiency in a wide range of qualitative and quantitative methods, with the ability to choose the right approach for each project.
- Empathetic listening skills and the ability to deliver an unbiased, user-centered point of view.
- Experience designing and executing inclusive participant recruitment strategies.
- Basic understanding of effective design principles and how research informs UX and product decisions.
- Strong portfolio or work samples that demonstrate your research process, storytelling, and impact.
- Excellent storytelling and presentation skills that bring research to life and inspire action.
Mainly if you bring the following, you're a superstar in our eyes
- Solid experience with mobile-first, native app experiences (iOS/Android), including familiarity with platform conventions and user behaviors.
- Demonstrated success in consumer-facing (B2C) research, especially in emotionally resonant, growth-oriented, or conversion-driven experiences.
- Deep domain expertise in banking or fintech, with a strong grasp of regulatory requirements, trust signals, and accessibility best practices.
Join us if you’re ready to elevate user research into a strategic superpower and help shape experiences that truly matter.
Senior UX Researcher employer: Ascendion
Contact Detail:
Ascendion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior UX Researcher
✨Tip Number 1
Familiarise yourself with the latest trends in UX research, especially in mobile-first applications. This will not only enhance your understanding but also show us that you're proactive and passionate about the field.
✨Tip Number 2
Prepare to discuss your previous projects in detail, focusing on how your research influenced product decisions. We love seeing candidates who can articulate their impact through storytelling.
✨Tip Number 3
Network with professionals in the banking or fintech sectors. Understanding the specific challenges and regulations in these areas can give you an edge and demonstrate your commitment to the role.
✨Tip Number 4
Practice presenting your research findings in a clear and engaging manner. We value strong presentation skills, so consider doing mock presentations to friends or colleagues to refine your delivery.
We think you need these skills to ace Senior UX Researcher
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in UX research, particularly focusing on your ability to conduct both qualitative and quantitative studies. Include specific examples of projects where you've influenced product direction through user insights.
Craft a Compelling Cover Letter: In your cover letter, express your deep curiosity and empathy for users. Discuss how your strategic mindset has led to impactful research outcomes in previous roles, and mention any experience you have with mobile-first applications or the banking/fintech sector.
Showcase Your Portfolio: Include a strong portfolio that demonstrates your research process, storytelling abilities, and the impact of your work. Highlight specific artifacts like journey maps, personas, and data visualisations that you've created in past projects.
Prepare for Interviews: Be ready to discuss your research methodologies and how you've applied them in real-world scenarios. Prepare to present case studies from your portfolio, focusing on how your insights shaped product decisions and facilitated cross-functional collaboration.
How to prepare for a job interview at Ascendion
✨Showcase Your Research Process
Prepare to discuss your research process in detail. Be ready to share specific examples from your portfolio that highlight how you've turned user insights into actionable strategies, especially in previous roles.
✨Demonstrate Empathy and Listening Skills
During the interview, exhibit your empathetic listening skills. Engage with the interviewers by asking thoughtful questions about their current challenges and how your experience can help address them.
✨Prepare for Storytelling
Practice presenting your research findings as compelling stories. Use visuals or data to illustrate your points, making sure to convey the impact of your work on product decisions and user experiences.
✨Understand the Company’s Domain
Research the company’s focus areas, particularly in banking or fintech. Familiarise yourself with their products and any regulatory requirements they may face, so you can speak knowledgeably about how your expertise aligns with their needs.
