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For Companies At a Glance
- Tasks: Lead UX research to shape product direction and influence business decisions.
- Company: Ascendion is a global leader in AI-first software engineering services.
- Benefits: Enjoy flexible work options and a culture that values innovation and collaboration.
- Why this job: Make a real impact by turning insights into actionable strategies in a dynamic environment.
- Qualifications: 5+ years of UX research experience with strong storytelling and presentation skills.
- Other info: Ideal for those passionate about fintech and mobile app experiences.
The predicted salary is between 43200 - 72000 ÂŁ per year.
We’re looking for a Senior UX Researcher who brings deep curiosity, strong empathy, and a strategic mindset. In this role, you’ll lead and execute research that makes insights actionable, visible, and influential, helping shape product direction and business decisions.
As a Sr. UX Researcher, you will:
- Drive and execute all stages of research: from recruitment and participant communication to conducting studies, analyzing results, and delivering insights.
- Develop impactful artifacts tailored to project needs, such as research plans, screeners, interview guides, reports, journey maps, personas, highlight reels, data visualizations, and mixed-method summaries.
- Present research readouts to client partners and executives to influence decision-making.
- Facilitate alignment workshops and support cross-functional collaboration to ensure insights are fully embedded in product strategy.
What You Bring:
- 5+ years of experience conducting UX research to uncover insights, identify unmet needs, and improve product outcomes.
- Proficiency in a wide range of qualitative and quantitative methods, with the ability to choose the right approach for each project.
- Empathetic listening skills and the ability to deliver an unbiased, user-centered point of view.
- Experience designing and executing inclusive participant recruitment strategies.
- Basic understanding of effective design principles and how research informs UX and product decisions.
- Strong portfolio or work samples that demonstrate your research process, storytelling, and impact.
- Excellent storytelling and presentation skills that bring research to life and inspire action.
If you bring the following, you’re a superstar in our eyes:
- Solid experience with mobile-first, native app experiences (iOS/Android), including familiarity with platform conventions and user behaviours.
- Demonstrated success in consumer-facing (B2C) research, especially in emotionally resonant, growth-oriented, or conversion-driven experiences.
- Deep domain expertise in banking or fintech, with a strong grasp of regulatory requirements, trust signals, and accessibility best practices.
About Us: Ascendion is a global, leading provider of AI-first software engineering services, delivering transformative solutions across North America, APAC, and Europe. We are headquartered in New Jersey. We combine technology and talent to deliver tech debt relief, improve engineering productivity solutions, and accelerate time to value, driving our clients’ digital journeys with efficiency and velocity. Guided by our “Engineering to the power of AI” [EngineeringAI] methodology, we integrate AI into software engineering, enterprise operations, and talent orchestration, to address critical challenges of trust, speed, and capital.
Senior UX Researcher employer: Ascendion
Contact Detail:
Ascendion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior UX Researcher
✨Tip Number 1
Familiarise yourself with the latest UX research methodologies and tools. Being well-versed in both qualitative and quantitative methods will not only enhance your skill set but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Build a strong portfolio that showcases your research process and impact. Include case studies that highlight your storytelling abilities and how your insights have influenced product decisions, as this will be crucial in impressing our hiring team.
✨Tip Number 3
Network with professionals in the UX field, especially those with experience in banking or fintech. Engaging with industry experts can provide valuable insights and may even lead to referrals, increasing your chances of landing an interview.
✨Tip Number 4
Prepare to discuss your approach to inclusive participant recruitment strategies. Highlighting your experience in this area will show us that you understand the importance of diverse perspectives in UX research, which is essential for creating user-centred products.
We think you need these skills to ace Senior UX Researcher
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in UX research, particularly focusing on your ability to conduct both qualitative and quantitative studies. Emphasise any specific projects that showcase your storytelling and presentation skills.
Craft a Compelling Cover Letter: In your cover letter, express your deep curiosity and empathy as they relate to UX research. Mention how your strategic mindset has influenced product direction in past roles, and provide examples of impactful research artifacts you've developed.
Showcase Your Portfolio: Include a strong portfolio that demonstrates your research process and the impact of your work. Highlight case studies that reflect your experience with mobile-first applications and consumer-facing research, especially in banking or fintech.
Prepare for Interviews: Be ready to discuss your research methodologies and how you choose the right approach for different projects. Prepare to share insights from your previous work and how they influenced decision-making within teams or organisations.
How to prepare for a job interview at Ascendion
✨Showcase Your Research Process
Prepare to discuss your research process in detail. Bring along a strong portfolio that highlights your storytelling abilities and the impact of your work. Be ready to explain how your insights have influenced product decisions in previous roles.
✨Demonstrate Empathy and User-Centric Thinking
As a Senior UX Researcher, empathy is key. During the interview, share examples of how you've listened to users and incorporated their feedback into your research. This will show your potential employer that you can deliver an unbiased, user-centered perspective.
✨Be Prepared for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to choose the right research methods. Think about past projects where you had to adapt your approach based on specific challenges and be ready to discuss these experiences.
✨Highlight Cross-Functional Collaboration
Since this role involves facilitating alignment workshops, be prepared to talk about your experience working with cross-functional teams. Share how you've successfully embedded insights into product strategies and influenced decision-making across different departments.
