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- Tasks: Lead service design projects and engage with senior stakeholders to drive customer experience strategy.
- Company: Dynamic consulting firm based in London with a focus on innovation.
- Benefits: Competitive salary, collaborative environment, and opportunities for professional growth.
- Why this job: Make a real impact by solving business problems through innovative service design.
- Qualifications: 12+ years of experience in service design and strong hands-on skills.
- Other info: Join a team that values creativity and strategic thinking.
The predicted salary is between 48000 - 72000 £ per year.
A dynamic consulting firm is seeking a Lead Service Designer to join their team in London. This role requires over 12 years of experience in service design and customer experience strategy, along with strong hands-on skills in discovery research and design methodologies.
Ideal candidates will have a portfolio demonstrating their ability to solve real business problems through practical application of service design. This position offers an opportunity to engage with senior stakeholders in a collaborative environment.
Lead Service Designer: Discovery & Strategy in London employer: Ascendion
Contact Detail:
Ascendion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Service Designer: Discovery & Strategy in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. A personal recommendation can go a long way, especially in consulting.
✨Tip Number 2
Show off your portfolio! Make sure it highlights your best work in service design and customer experience strategy. Tailor it to showcase how you've solved real business problems – this is what employers want to see!
✨Tip Number 3
Prepare for interviews by practising your storytelling skills. Be ready to discuss your hands-on experience with discovery research and design methodologies, and how they’ve led to successful outcomes in past projects.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting roles, and applying directly can give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Lead Service Designer: Discovery & Strategy in London
Some tips for your application 🫡
Showcase Your Experience: Make sure to highlight your 12+ years of experience in service design and customer experience strategy. We want to see how you've tackled real business problems, so include specific examples from your portfolio that demonstrate your hands-on skills.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CV and cover letter to the role. Use the job description as a guide and make sure to align your skills and experiences with what we’re looking for.
Be Clear and Concise: When writing your application, clarity is key. We appreciate well-structured documents that get straight to the point. Avoid jargon unless it’s relevant, and make sure your passion for service design shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ascendion
✨Showcase Your Portfolio
Make sure to bring a well-organised portfolio that highlights your best work in service design. Focus on projects where you solved real business problems, as this will demonstrate your hands-on skills and strategic thinking.
✨Know Your Methodologies
Brush up on the discovery research and design methodologies you've used in the past. Be ready to discuss how these approaches have shaped your work and led to successful outcomes, especially when engaging with senior stakeholders.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of specific examples from your experience where you had to navigate challenges in service design and how you collaborated with others to find solutions.
✨Engage in Collaborative Dialogue
Since this role involves working closely with teams, practice engaging in collaborative discussions. Show your ability to listen, ask insightful questions, and contribute ideas that reflect your understanding of customer experience strategy.
