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- Tasks: Join us as a Digital Banking Business Analyst to enhance user experiences across mobile and digital platforms.
- Company: Work with a leading bank on innovative digital solutions and customer journeys.
- Benefits: Enjoy a competitive salary, health insurance, paid time off, and professional development opportunities.
- Why this job: Be part of a transformative project that shapes the future of banking and enhances customer satisfaction.
- Qualifications: 5+ years in digital banking, with expertise in omni-channel strategies and mobile UX.
- Other info: Reach out to mayank.yadav@ascendion.com for any questions or to apply!
The predicted salary is between 28800 - 48000 £ per year.
Looking to elevate your career? We are hiring a Digital Banking Business Analyst for one of our partners. If you have worked on Digital Banking this could be your perfect opportunity. I’d like to encourage you to apply if you have relevant experience.
About the Role: We’re looking for an experienced Omni-Channel Banking Consultant to support a mobile app modernisation initiative for a leading bank. The ideal candidate will have strong domain knowledge in digital and retail banking, with expertise in omni-channel strategy and customer experience across mobile, web, branch, and contact centres. You’ll collaborate with stakeholders, product teams, and architects to align business needs with modern digital solutions and deliver seamless, consistent user journeys across all channels.
Key Responsibilities:- Define omni-channel strategies and customer journeys for mobile and digital banking
- Collaborate with stakeholders to gather and refine business requirements
- Provide input on mobile UX, feature prioritisation, and cross-channel integration
- Recommend modernisation approaches for existing platforms
- Translate business needs into clear, functional specifications
- Contribute to solution design and support change management efforts
- Work with QA to develop functional test cases and support execution of SIT/UAT
- Assist in creation of complete and clear documentation for stakeholders
- 5+ years in digital/retail banking, with 2+ in omni-channel/mobile banking
- Proven experience in digital transformation projects
- Strong understanding of mobile UX and customer journey mapping
- Agile delivery experience and strong communication skills
- Prior consulting experience or working with leading banks is a plus
Pay range and compensation package: Competitive salary based on years of relevant experience. Comprehensive benefits package, including health insurance, paid time off, and professional development opportunities.
If you’re interested in exploring this opportunity further, please don’t hesitate to reach out or apply!
Digital Business Analyst - Banking employer: Ascendion
Contact Detail:
Ascendion Recruiting Team
mayank.yadav@ascendion.com
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Business Analyst - Banking
✨Tip Number 1
Network with professionals in the digital banking sector. Attend industry events or webinars where you can meet people who work in omni-channel banking. This can help you gain insights into the role and potentially get a referral.
✨Tip Number 2
Familiarise yourself with the latest trends in digital banking and omni-channel strategies. Being knowledgeable about current technologies and customer experience innovations will make you stand out during discussions with potential employers.
✨Tip Number 3
Prepare to discuss specific projects you've worked on that relate to mobile app modernisation or digital transformation. Highlight your role, the challenges faced, and the outcomes achieved to demonstrate your expertise.
✨Tip Number 4
Reach out directly to the hiring manager or team members via LinkedIn. Express your interest in the position and ask insightful questions about the role. This shows initiative and can help you make a memorable impression.
We think you need these skills to ace Digital Business Analyst - Banking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in digital and retail banking, especially any roles related to omni-channel strategies. Use specific examples that demonstrate your expertise in mobile UX and customer journey mapping.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with the key responsibilities outlined in the job description, particularly your experience in digital transformation projects.
Showcase Relevant Projects: If you have worked on specific projects related to mobile app modernisation or omni-channel banking, be sure to include these in your application. Detail your role, the challenges faced, and the outcomes achieved to illustrate your impact.
Highlight Communication Skills: Since strong communication skills are essential for this role, provide examples of how you've successfully collaborated with stakeholders or product teams in the past. This could be through project summaries or specific achievements that required effective communication.
How to prepare for a job interview at Ascendion
✨Showcase Your Digital Banking Experience
Make sure to highlight your relevant experience in digital and retail banking during the interview. Be prepared to discuss specific projects you've worked on, especially those related to omni-channel strategies and customer experience.
✨Understand Omni-Channel Strategies
Familiarise yourself with omni-channel banking concepts and be ready to explain how you would define customer journeys across various platforms. This will demonstrate your expertise and understanding of the role's requirements.
✨Prepare for Stakeholder Collaboration
Since the role involves collaborating with stakeholders, think of examples where you've successfully gathered and refined business requirements. This will show your ability to work effectively with different teams and align business needs with digital solutions.
✨Emphasise Agile Delivery Experience
If you have experience with Agile methodologies, be sure to mention it. Discuss how you've contributed to digital transformation projects and how your communication skills have helped facilitate successful outcomes in previous roles.
