Milton Keynes Office-Based Customer Service Admin

Milton Keynes Office-Based Customer Service Admin

Full-Time 22000 - 26000 £ / year (est.) No working from home possible
Ascendant Recruitment

At a Glance

  • Tasks: Provide top-notch customer service via phone and email, ensuring a smooth experience.
  • Company: Join Ascendant Recruitment, a dynamic team in Milton Keynes.
  • Benefits: Gain valuable experience in a supportive environment with growth opportunities.
  • Why this job: Be the first point of contact for customers and make a real difference.
  • Qualifications: Confident communicator with previous customer service experience.

The predicted salary is between 22000 - 26000 £ per year.

Ascendant Recruitment is seeking a proactive Customer Service Administrator in Milton Keynes to deliver excellent service. You'll be the first contact for customers, handling queries over the phone and email while ensuring a seamless service experience. This ongoing temporary role requires a confident communicator with customer service experience. If you're enthusiastic about customer service and eager to grow in a dynamic environment, we want to hear from you.

Milton Keynes Office-Based Customer Service Admin employer: Ascendant Recruitment

Ascendant Recruitment is an excellent employer that values proactive individuals who thrive in a dynamic environment. With a strong focus on employee growth and development, we offer comprehensive training and support to help you excel in your role as a Customer Service Administrator. Our Milton Keynes office fosters a collaborative work culture where your contributions are recognised, making it a rewarding place to build your career.

Ascendant Recruitment

Contact Details:

Ascendant Recruitment Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Milton Keynes Office-Based Customer Service Admin

Tip Number 1

Be proactive! When you apply for the Customer Service Admin role, don’t just sit back and wait. Follow up with a friendly email or call to express your enthusiasm. It shows you're keen and can set you apart from other candidates.

Tip Number 2

Practice your communication skills! Since this role is all about handling queries over the phone and email, try role-playing with a friend. This will help you feel more confident and ready to impress during any interviews.

Tip Number 3

Research the company! Knowing a bit about Ascendant Recruitment and their values can really help you tailor your responses in an interview. It shows you’re genuinely interested and helps you connect your experience to what they’re looking for.

Tip Number 4

Apply through our website! We make it super easy for you to submit your application directly. Plus, it ensures your application gets seen by the right people. Don’t miss out on this opportunity!

We think you need these skills to ace Milton Keynes Office-Based Customer Service Admin

Customer Service Experience
Communication Skills
Proactive Approach
Problem-Solving Skills
Telephone Etiquette
Email Communication
Attention to Detail

Some tips for your application 🫡

Show Your Enthusiasm:When writing your application, let your passion for customer service shine through. We want to see that you're excited about the role and ready to make a positive impact on our customers' experience.

Tailor Your CV:Make sure to customise your CV to highlight relevant experience in customer service. We love seeing how your skills match what we're looking for, so don’t be shy about showcasing your achievements!

Be Clear and Concise:In your cover letter, keep it straightforward and to the point. We appreciate clarity, so make sure you communicate your key points effectively without waffling on.

Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role as quickly as possible!

How to prepare for a job interview at Ascendant Recruitment

Know the Company

Before your interview, take some time to research Ascendant Recruitment. Understand their values, mission, and the type of customer service they provide. This will help you tailor your answers and show that you're genuinely interested in the role.

Practice Your Communication Skills

As a Customer Service Administrator, clear communication is key. Practice answering common interview questions out loud, focusing on clarity and confidence. You might even want to role-play with a friend to simulate the interview environment.

Prepare for Scenario Questions

Expect to be asked how you would handle specific customer service scenarios. Think of examples from your past experience where you successfully resolved issues or provided excellent service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

Show Enthusiasm and Eagerness to Learn

Ascendant Recruitment is looking for someone enthusiastic about customer service. During the interview, express your passion for helping customers and your desire to grow within the company. Share any relevant experiences that highlight your proactive attitude.