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- Tasks: Coordinate logistics, manage transport planning, and resolve customer queries daily.
- Company: Join Ascendant Recruitment, a leading agency in Milton Keynes and Northampton.
- Benefits: Enjoy a competitive salary of £30,000 and opportunities for career growth.
- Why this job: Be part of a dynamic team, making a real impact in logistics across Europe.
- Qualifications: Fluent in German/Polish and English, with strong communication and organisational skills.
- Other info: Immediate start available; apply now to kickstart your logistics career!
The predicted salary is between 24000 - 36000 £ per year.
Do you speak fluent German / Polish to a business level? Are you passionate about delivering an excellent service? Do you pick up new systems and processes quickly? As a German / Polish Speaking Logistics Coordinator you will play a pivotal role in supporting the operations team and the wider business, to deliver its service to their key customers.
You will be responsible for transport planning activities between warehouses and third-party sites, taking ownership of all customer service and issue management activities throughout local distributors in a number of European countries. This will involve effective communication across internal sites, external customers, and within the network of transport providers. This role is critical to the success of this operation.
Your duties as a German / Polish Speaking Logistics Coordinator will include but are not limited to:
- Continuous pro-active planning and monitoring of orders as per customer request.
- Proactively liaising with carriers to resolve any in-transit issues.
- Reporting issues to the business effectively and resolving accordingly.
- Booking in collections/deliveries and managing special delivery arrangements and returns.
- Transport planning activities for warehouse movements.
- Managing of special delivery arrangements and returns.
- Daily customer query investigation, resolution and complaint management, liaising with carriers and customers in line with compliance procedures.
To be a successful German / Polish Speaking Logistics Coordinator you must have:
- Fluency in German / Polish and English, both written and oral.
- A confident communicator with the ability to build rapport.
- Organisational skills including the ability to work under pressure and meet deadlines.
- Excellent attention to detail.
- IT skills – MS office and excel in particular.
- Ability to work on own initiative as well as part of a team.
- Transport management systems awareness would be beneficial.
- Good knowledge of European geography.
If you are interested in finding out more about this German / Polish Speaking Logistics Coordinator role, please apply today because we’d love to hear from you!
German / Polish Speaking Logistics Coordinator employer: Ascendant Recruitment
Contact Detail:
Ascendant Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German / Polish Speaking Logistics Coordinator
✨Tip Number 1
Brush up on your logistics terminology in both German and Polish. Being fluent is great, but knowing the specific jargon used in logistics will help you communicate more effectively with colleagues and clients.
✨Tip Number 2
Familiarise yourself with transport management systems. Even if you haven't used them before, understanding how they work can give you an edge during interviews and show your initiative.
✨Tip Number 3
Network with professionals in the logistics field, especially those who speak German or Polish. Attend industry events or join online forums to make connections that could lead to job opportunities.
✨Tip Number 4
Research the company’s operations and their key customers. Understanding their business model and challenges will allow you to tailor your conversations and demonstrate your genuine interest in the role.
We think you need these skills to ace German / Polish Speaking Logistics Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your fluency in German and Polish, as well as your experience in logistics or customer service. Use specific examples that demonstrate your organisational skills and ability to work under pressure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering excellent service. Mention your communication skills and how you can effectively liaise with carriers and customers, as outlined in the job description.
Highlight Relevant IT Skills: Since the role requires proficiency in MS Office and Excel, be sure to mention any relevant experience you have with these tools. If you have experience with transport management systems, include that as well.
Showcase Your Problem-Solving Abilities: In your application, provide examples of how you've successfully resolved issues in previous roles. This will demonstrate your capability in handling customer queries and managing complaints effectively.
How to prepare for a job interview at Ascendant Recruitment
✨Showcase Your Language Skills
Since the role requires fluency in German and Polish, be prepared to demonstrate your language skills during the interview. You might be asked to converse in both languages, so practice common logistics-related vocabulary and phrases beforehand.
✨Highlight Your Organisational Skills
The job involves managing multiple tasks under pressure. Be ready to discuss specific examples from your past experiences where you successfully organised logistics or resolved issues efficiently. This will show your potential employer that you can handle the demands of the role.
✨Familiarise Yourself with Transport Management Systems
While not mandatory, having knowledge of transport management systems can set you apart. Research common systems used in logistics and be prepared to discuss any relevant experience you have with them, even if it's just theoretical.
✨Demonstrate Your Problem-Solving Abilities
As a Logistics Coordinator, you'll need to resolve issues proactively. Prepare to share examples of how you've tackled challenges in previous roles, particularly those involving customer service or transport planning, to illustrate your problem-solving skills.
