At a Glance
- Tasks: Lead a dynamic team and manage day-to-day client interactions.
- Company: Established logistics business with a growing portfolio.
- Benefits: Salary up to £40k, flexible hours, career development, and free parking.
- Other info: Exciting opportunity for growth in a supportive environment.
- Why this job: Drive technology and AI improvements while making a real impact.
- Qualifications: Experience in customer service, management, and B2B environments.
The predicted salary is between 40000 - 40000 £ per year.
As Customer Services Manager, you will lead a team based in Middlewich. The successful manager would be responsible for managing all day to day client interactions. You will oversee order management, KPI reporting, exception management, forecasting and management information reporting, while playing a key role in the implementation of new technologies including AI-based systems and advanced reporting tools.
The Company is a well established Logistics business with a growing portfolio. Due to expansion in the customer support they are seeking an experienced team leader.
What we are looking for:
- Previous Customer Services or Customer Support experience within a B2B environment.
- Full UK Driving Licence.
- Management, Team Leader or Supervisory experience.
- Experience managing customer portfolios and client reviews.
- Experience within transport, logistics or supply chain environments is desirable.
Benefits:
- Salary of up to 40k.
- Flexible working hours within departmental coverage.
- Opportunity to lead technology and AI-driven improvements.
- Career development within a growing business.
- Free parking.
Whats next?
Call or WhatsApp Josh Yeoman or find us on LinkedIn and drop us a message. Alternatively click apply now! And add your CV.
Customer Service Manager employer: Ascend Talent?
As a leading logistics business based in Middlewich, we pride ourselves on fostering a dynamic work culture that values innovation and employee growth. With competitive salaries, flexible working hours, and the opportunity to spearhead technology-driven improvements, we empower our Customer Service Managers to thrive in their roles while contributing to our expanding portfolio. Join us for a rewarding career where your leadership can make a significant impact.
