At a Glance
- Tasks: Manage the referencing process and ensure timely completion of applications.
- Company: Join Ascend, the UK's leading manager of Single-Family Build to Rent housing.
- Benefits: Enjoy competitive holiday allowance, early finishes on Fridays, and an annual attendance bonus.
- Other info: Opportunities for career growth and recognition for displaying company values.
- Why this job: Be part of a growing team that values exceptional customer service and collaboration.
- Qualifications: Experience in office or residential lettings, with strong communication and organisational skills.
The predicted salary is between 22950 - 28050 £ per year.
About Us
Ascend proudly leads the UK market as the foremost manager of Single-Family Build to Rent housing resulting in award-winning property management for over 10,000 homes.
We are going through a strong period of growth in all aspects of the business, making it an exciting time to join.
Dedicated in providing an exceptional service to our clients offering alongside a supportive and collaborative work environment.
We're seeking individuals who are willing to go the extra mile to join us in a variety of roles spanning from sales and maintenance to finance and operations.
We have an exciting opportunity for a dedicated Referencing Coordinator to join our team.
Based at our head office in Sale, you will play an important role in furthering the success of the company.
The Ideal Candidate
We are looking for individuals with experience in a similar role, preferably within the private rental or hospitality sector.
Working with your team, you'll be fundamental in ensuring all tasks are completed promptly and efficiently.
Customer service lies at the core of our operations, requiring a willingness to exceed expectations.
We are looking for someone who cares about the people around them and is willing to go the extra mile.
Responsibilities
- Managing the referencing process from the let agreed stage to the signing of contracts
- Making initial judgement calls on all applicants based on our eligibility criteria
- Ensuring all new applications are dealt with in a timely manner
- Monitoring applications and identifying any potential issues at the earliest opportunity
- Preparation of documentation including tenancy agreements
- Liaising and updating colleagues within the Property Management team
- Skill & Experience
You will have had previous experience working within an office environment, ideally within a residential lettings environment and furthermore a similar referencing role.
- Excellent communicator, both written and verbal
- Highly organised and confident in managing workload and resolve issues professionally
- An ability to build a strong rapport with applicants
- Strong levels of customer service and prepared to go above and beyond
- Computer Literate
- High levels of Integrity and Reliability
- The Benefits
- Competitive holiday allowance, increasing to 27 days over time, including a day off to celebrate your Birthday.
- Start your weekend early with a 4PM finish on a Friday.
- Annual attendance bonus to thank you for your commitment.
- Enhanced company sick pay policy with service.
- Reduced Christmas operating hours.
- Contributory Pension Scheme for long-term financial security.
- Recognition programmes to acknowledge employees who display our Values & Behaviours.
- Enhanced Maternity/Adoption/Paternity Pay to support your family.
- Job Types: Full-time, Fixed term contract
Referencing Co-ordinator in Sale employer: Ascend Properties
Ascend Properties is a thriving property company that offers a supportive and collaborative work environment, making it an attractive employer for those seeking growth opportunities. The company values accuracy, proactive problem-solving, and exceptional customer service, providing training to help employees develop their skills. With a focus on delivering outstanding service to clients, Ascend Properties fosters a culture where team members are encouraged to go the extra mile.
StudySmarter Expert Advice🤫
We think this is how you could land Referencing Co-ordinator in Sale
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Ascend Properties.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Ascend Properties? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Ascend Properties's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Referencing Co-ordinator in Sale
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Referencing Co-ordinator role at Ascend Properties, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Ascend Properties
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Ascend Properties operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Ascend Properties. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Ascend Properties.
