Student Services Officer in Swindon

Student Services Officer in Swindon

Swindon Full-Time 25185 - 25989 € / year (est.) No home office possible
Ascend Learning Trust

At a Glance

  • Tasks: Support students with their needs and manage medical requirements.
  • Company: Lawn Manor Academy, part of Ascend Learning Trust, fostering inclusivity.
  • Benefits: Health perks, flexible working, generous holidays, and career progression opportunities.
  • Other info: Join a dedicated team committed to safeguarding and promoting student welfare.
  • Why this job: Make a real difference in students' lives while growing in a supportive community.
  • Qualifications: Passion for student support and strong communication skills.

The predicted salary is between 25185 - 25989 € per year.

Salary: D4 £25,185- D6 £25,989 FTE
Actual Salary: £13,173-£13,577
Contract: Permanent
Working Weeks: 39 Weeks
Paid Weeks: 44.85
Working hours: 22.5 hours per week
Working Pattern: Monday to Wednesday (min unpaid break)

Closing date: 09.00 29th May 2026
Interview Date: Week Commencing 1st June 2026
Anticipated Start Date: ASAP

Job Overview
We are looking for a dedicated Student Service Officer who is passionate about providing outstanding support to our Students and help manage the medical and First Aid requirements of students. Full details can be found in the recruitment pack.

Why choose us?
Lawn Manor Academy, part of Ascend Learning Trust, is an inclusive, all ability school where high expectations and strong pastoral support help every pupil reach their potential. We offer a broad curriculum, excellent facilities and a personalised approach that supports pupils to thrive academically and grow into confident, responsible citizens.

At Ascend Learning Trust, our motto — Together we Belong, Believe, Become — guides everything we do. We create a genuine sense of belonging and deliver a holistic, world-class education that opens doors for every young person, no matter their starting point. Our shared values of Compassion, Aspiration, Respect, Dedication and Integrity shape our culture and inspire us to provide unmissable education and limitless horizons.

When you join us, you become part of a supportive, ambitious community that invests in its people and develops high-calibre professionals. We foster kindness, inclusivity and high expectations, and we welcome colleagues who want to make a meaningful difference every day.

What We Offer:

  • Health & Wellbeing
    Free annual flu vaccines
    Discounted gym memberships
    24/7 counselling helpline
    Annual Wellbeing Day*
    Generous holiday allowance
    Flexible working solutions
    Optional health and fitness schemes*
  • Financial
    Discounts and cashback at hundreds of retailers
    Excellent Pension Schemes, including 21.3% employer contributions for support staff
    Cycle to Work and Tech Schemes*
  • Career Progression
    Instructional Coaching for teaching roles
    Supportive performance development
    Apprenticeship and training opportunities
    Internal progression pathways
    Recognition and long-service awards

*Please note some allowances are only applicable on completion of a successful probation.

Please note if we receive sufficient applications, we may close this job role earlier.

Safeguarding Statement
Ascend Learning Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Please note that this role is exempt from the Rehabilitation of Offenders Act 1974, which means that you are required to disclose any criminal convictions, cautions, warnings, or reprimands, even if they would normally be considered 'spent' and a DBS check will be carried out before any employment commences.

In line with KCSIE 2025 and safer recruitment practices, the school will conduct an online search for all shortlisted candidates. The online search is part of our safeguarding checks and will seek publicly available information on candidates’ suitability to work with children. Shortlisted candidates will be provided with further guidance and will be asked to clarify their online presence.

References will be obtained before interview at shortlisting stage and may be used in the interview process. If previous employment has included working with children, then at least one referee must be from this employment regardless of whether this is the current or most recent employment. Any gaps in employment must be detailed and an explanation provided in the relevant section.

Student Services Officer in Swindon employer: Ascend Learning Trust

Lawn Manor Academy, part of Ascend Learning Trust, is an exceptional employer that prioritises the well-being and professional growth of its staff. With a strong commitment to inclusivity and high expectations, we offer a supportive work culture, generous benefits including health and wellbeing initiatives, and ample opportunities for career progression. Join us in making a meaningful impact on students' lives while being part of a dedicated community that believes in fostering talent and ambition.

Ascend Learning Trust

Contact Detail:

Ascend Learning Trust Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Student Services Officer in Swindon

Tip Number 1

Get to know the school! Research Lawn Manor Academy and its values. When you understand their mission, you can tailor your approach during interviews to show how you fit into their community.

Tip Number 2

Network like a pro! Connect with current or former staff on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work there.

Tip Number 3

Prepare for common interview questions! Think about how your experiences align with the role of a Student Services Officer. Practise your answers so you can deliver them confidently.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our community at Lawn Manor Academy.

We think you need these skills to ace Student Services Officer in Swindon

Student Support
First Aid Management
Communication Skills
Compassion
Attention to Detail
Safeguarding Knowledge
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for supporting students shine through. We want to see that you genuinely care about making a difference in their lives!

Tailor Your Application:Make sure to customise your application to reflect the values and expectations outlined in the job description. Highlight your relevant experience and how it aligns with our motto: Together we Belong, Believe, Become.

Be Clear and Concise:Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us understand your qualifications quickly!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and can process your application smoothly.

How to prepare for a job interview at Ascend Learning Trust

Know Your Role

Make sure you thoroughly understand the responsibilities of a Student Services Officer. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements. This will help you answer questions confidently and show that you're genuinely interested in the role.

Show Your Passion for Support

Since this role is all about providing outstanding support to students, be prepared to share examples of how you've helped others in the past. Whether it's through volunteering, previous jobs, or personal experiences, demonstrating your commitment to student welfare will resonate well with the interviewers.

Emphasise Your Values

Lawn Manor Academy values Compassion, Aspiration, Respect, Dedication, and Integrity. Think of specific instances where you've embodied these values in your work or studies. Relating your personal values to those of the academy will help you connect with the interviewers on a deeper level.

Prepare for Safeguarding Questions

Given the importance of safeguarding in this role, be ready to discuss your understanding of child protection and welfare. Brush up on relevant policies and be prepared to explain how you would handle various scenarios. This shows that you take the responsibility seriously and are committed to creating a safe environment for students.