Transport Contracts Manager

Transport Contracts Manager, Logistics, Fleet, Distribution, Stoke to £50,000

A leading Distribution and Logistics firm in Stoke are requiring an experienced Contracts Manager to be responsible for delivering key projects to drive sustainable and progressive change into their customers operation.

This role requires someone who has a career history that demonstrates success in a similar position and has a strong understanding of commercial contracts, SLAs and KPIs. The ability to identify and mitigate contractual risk (e.g., service penalties or indemnities). Knowledge of transport regulations and logistics contract law.

Someone who has experience or working as a partner with a customer in their own site and leading a team that is responsible for all transport functions within the customer\’s site.

An in‑depth knowledge of logistics operations (HGV fleet, warehousing, and distribution). Managing the contract operations, with the ability to translate contractual commitments into operational delivery on a daily, weekly or long‑term basis.

You must be competent with transport management systems (TMS), fleet tracking and ERP platforms.

Some of the key duties of the role are:

• Full budgetary responsibility for the customer\’s contract.
• Full management of the open book commercial model.
• Creation and agreement of weekly cost report and oversee correct, timely and accurate invoicing to the client.
• Drive development and lead the contract through change required in-line with agreed strategy with the client.
• Ensure the contract is planned & controlled in a proactive, constructive and progressive manner.
• Develop, execute and deliver strategic cost‑saving initiatives.
• Responsibility for all transport functions within the customer\’s site.
• Responsibility for managing a small team and recruitment in conjunction with the client and within agreed budgets.
• Manage the contract operation, directly, both daily, weekly (tactical) and on a long‑term basis (strategic).
• Manage the relationship with all sub‑contractors employed on the contract.
• Deal with all escalated operational issues.
• Ensure that the operation is representative of the brand, mission, vision and values.
• Understand the key drivers of the operation, managing accurate and meaningful KPI\’s which in‑turn ensure the productivity and profitability.
• Act as the key on‑site contact for the client ensuring that all SLAs are met and that additional requirements are addressed.
• Maintain a high level of Health & Safety compliance and quality standards, in‑line with business requirements and relevant legislation.
• Oversee the maintenance and compliance of the fleet assigned to the contract.
• Responsibility for the creation and maintenance of all SOPs to provide robust systems and processes.