At a Glance
- Tasks: Oversee IT systems and ensure they run smoothly and securely.
- Company: Leading engineering and manufacturing firm with a focus on innovation.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Hands-on role with opportunities for professional development.
- Why this job: Take charge of technology and make a real difference in a growing company.
- Qualifications: Experience in IT management and strong problem-solving skills.
The predicted salary is between 55000 - 55000 £ per year.
A leading Engineering and manufacturing outfit are looking for an experienced, practical minded IT Manager to take ownership of their day-to-day technology environment. This is a broad, hands-on position covering cloud infrastructure, Microsoft 365, networking, cyber security, telephony, remote-working technology and technical support. You will be responsible for ensuring that systems remain secure, reliable, well documented and capable of supporting a growing workforce.
Key Responsibilities
- Take day-to-day ownership of the company’s IT systems, infrastructure and technology services.
- Ensure that systems are reliable, secure, appropriately monitored and available to users during operating hours.
- Manage incidents from initial diagnosis through to resolution, including communication with senior stakeholders and third-party suppliers.
- Establish appropriate service levels, escalation procedures and incident-management processes.
- Provide senior-level technical support for complex or business-critical issues.
- Maintain accurate system documentation, asset records, network diagrams, administrator-access records and operating procedures.
- Manage user onboarding, role changes and offboarding, ensuring access is granted and removed securely.
- Identify recurring support issues and implement permanent technical or process improvements.
It Manager in Stoke-on-Trent employer: Ascend Consulting
Join a dynamic financial software house in North London, where innovation meets collaboration. As a Senior .Net Back End Developer, you'll be part of a small, dedicated team that values your expertise and offers opportunities for professional growth in a supportive work culture. Enjoy the benefits of working with leading brands in retail and media while contributing to cutting-edge financial management systems in a vibrant office environment.
