At a Glance
- Tasks: Lead and manage the IT environment, ensuring systems are secure and reliable.
- Company: Join a leading engineering and manufacturing company with a hands-on culture.
- Benefits: Competitive salary up to £55,000 and opportunities for professional growth.
- Other info: Dynamic role with opportunities for continuous improvement and career advancement.
- Why this job: Make a real impact by enhancing technology for a growing workforce.
- Qualifications: Experience in Microsoft-based IT environments and strong troubleshooting skills.
The predicted salary is between 55000 - 55000 £ per year.
IT Manager, Manufacturing, Stoke to £55,000 A leading Engineering and manufacturing outfit are looking for an experienced, practical minded IT Manager to take ownership of their day-to-day technology environment.
This is a broad, hands-on position covering cloud infrastructure, Microsoft 365, networking, cyber security, telephony, remote-working technology and technical support.
You will be responsible for ensuring that systems remain secure, reliable, well documented and capable of supporting a growing workforce.
Key Responsibilities
- IT Operations
- Take day-to-day ownership of the company’s IT systems, infrastructure and technology services.
- Ensure that systems are reliable, secure, appropriately monitored and available to users during operating hours.
- Manage incidents from initial diagnosis through to resolution, including communication with senior stakeholders and third-party suppliers.
- Establish appropriate service levels, escalation procedures and incident-management processes.
- Provide senior-level technical support for complex or business-critical issues.
- Maintain accurate system documentation, asset records, network diagrams, administrator-access records and operating procedures.
- Manage user onboarding, role changes and offboarding, ensuring access is granted and removed securely.
- Identify recurring support issues and implement permanent technical or process improvements.
- Microsoft 365, Cyber Security and Compliance
- Networking, Firewalls and Remote Access
- Telephony and Contact-Centre Technology
- Endpoint and Remote Monitoring
- Suppliers, Projects and Continuous Improvement
Experience and Skills Essential
- Strong practical experience managing a Microsoft-based IT environment.
- Strong experience administering Azure Virtual Desktop and FSLogix.
- Strong Microsoft 365 administration experience, including Share Point and One Drive.
- Experience managing networks, firewalls, VPNs and secure remote access.
- Experience supporting business telephony platform.
- Experience with remote monitoring and management software.
- Experience supporting Cyber Essentials, penetration testing or similar compliance programmes.
- Strong troubleshooting and root-cause-analysis skills.
- Ability to manage suppliers and resolve escalated technical incidents.
- Strong documentation, communication and organisational skills.
Desirable
- Microsoft certifications.
- Cyber Essentials assessor, CISSP, CISM, Comp TIA Security+ or similar security knowledge.
- Experience with Microsoft Intune, Entra ID, Conditional Access and Microsoft Defender.
- Experience with Power Shell or other automation tools.
- Experience managing IT services for a geographically distributed workforce.
- Experience producing disaster-recovery and business-continuity plans.
- ITIL knowledge or experience working within a structured service-management environment
It Manager employer: Ascend Consulting
Join a dynamic financial software house in North London, where innovation meets collaboration. As a Senior .Net Back End Developer, you'll be part of a small, dedicated team that values your expertise and offers opportunities for professional growth in a supportive work culture. Enjoy the benefits of working with leading brands in retail and media while contributing to cutting-edge financial management systems in a vibrant office environment.
StudySmarter Expert Advice🤫
We think this is how you could land It Manager
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Ascend Consulting values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Ascend Consulting might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Ascend Consulting!
✨Direct Apply to Ascend Consulting
Let's not forget to apply directly through the Ascend Consulting website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace It Manager
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Ascend Consulting.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Ascend Consulting. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Ascend Consulting
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
