At a Glance
- Tasks: Support customers with their finance systems and enhance their experience using innovative tools.
- Company: Exciting software company on a growth journey, embracing new technologies.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional development.
- Other info: Proactive environment with opportunities to grow and develop your career.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Background in accounting and strong communication skills are essential.
The predicted salary is between 30000 - 35000 £ per year.
Customer Support Executive, Accountancy, Andover to 35,000 (Hybrid) This is a great role for a Customer Support Executive to join an exciting Software company, and to be part of their growth journey.
Due to new projects they need a Customer Support Executive.
The ideal candidate will thrive in working closely with customers and helping them use their finance system, so a background in accounting (in some form) is essential.
Skills and Responsibilities Supporting customers through a mix of reactive support and proactive calls to encourage better product utilization.
Embracing new tools and technology, including Generative AI, to enhance the delivery of our customer experience.
Using various applications like to accurately capture details and ensure seamless service.
Applying accounting fundamentals to resolve queries from both new users and seasoned professionals.
Strong analytical and problem-solving skills, with the ability to identify trends, improve processes and add value for clients.
Excellent communication, organisation and client relationship management skills.
Proactive, accountable and able to manage workloads and deadlines effectively...
Customer Support Executive in Hampshire employer: Ascend Consulting
Join a dynamic financial software house in North London, where innovation meets collaboration. As a Senior .Net Back End Developer, you'll be part of a small, dedicated team that values your expertise and offers opportunities for professional growth in a supportive work culture. Enjoy the benefits of working with leading brands in retail and media while contributing to cutting-edge financial management systems in a vibrant office environment.
